Team Lead, French E-commerce Content

3 weeks ago


Montréal, Canada SSENSE Full time

Company Description

Group Atallah

SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else.

SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views. Approximately 80% of its audience is between the ages of 18 to 40. It is privately held and has achieved high double digit annual growth and profitability since its inception.

**Job Description**:
**RESPONSIBILITIES**

**Operational Coordination - 50%**
- Liaise with the Manager of French Content & Localization and Training & QA Specialist to achieve daily production targets while adhering to strict written standards
- Collaborate closely with Manager of French Content & Localization to ensure production and booking needs are met
- Collaborate closely with Studio Planning & Producing to ensure translators have access to the appropriate amount and type of products at any given time
- Oversee the ecommerce production workflow and provide operational direction and leadership to product translators
- Implement scalable processes, procedures, and systems to drive operational effectiveness, and operationalize studio initiatives and business strategic objectives
- Report on performance metrics and KPIs to provide actionable corrective measures to improve the flow of operations, and production throughput
- Collaborate with the Planning and Producing department to vet capacity and resource plans against the production forecast, identify potential capacity and capability risks and recommend contingency plans

**People Leadership &** Team Development - 30%**
- Support the Manager’s recruiting strategy by screening, interviewing, and onboarding new full time and freelance translators
- Support the Manager with the onboarding of new team members
- Manage daily bookings and maintain a high-caliber roster of freelancers during peak production times to supplement full-time staff
- Develop and implement talent resource plan and work schedules to accommodate seasonal requirements
- Support in the Performance Management process for all team members by conducting performance reviews and establish development plans
- Provide mentorship catalyzing growth through coaching and team building
- Ensure team mobilization by regularly gauging team spirit and implementing appropriate means to create a work environment that fosters healthy communication, collaboration, and productivity

**Project implementation & Continuous Improvement - 20%**
- Initiate and develop actionable execution plans to optimize daily operations, productivity and communication
- Proactively identify opportunities to enhance tools, standardize, and optimize procedures related to product copy services

**Qualifications**:

- College or Bachelor’s diploma in fashion management or a related field
- A minimum of 3-5 years of experience in fashion e-commerce environment or studio setting
- 1-2 year experience in a leadership or management role
- Excellent knowledge of garment construction, fashion media/history, and e-commerce content production
- Proficient in Microsoft Excel and Google Sheets
- Excellent written and verbal communication skills in both French and English
- Experience with drafting, documenting, and implementing new procedures
- Knowledge of written content creation is an asset
- Open to working evenings and weekends as required

**SKILLS**
- Strong leadership skills
- Solution-oriented mindset and can-do attitude to overcome challenges
- Experience and desire to develop talent
- Natural ability to build relationships and to work in a team environment
- Ability to thrive in a fast-paced environment and master frequently changing production and project priorities
- Detail-oriented with strong time management and organizational skills
- Capacity to synthesize, analyze and present reporting information to technical and studio business stakeholders at various levels of the organization



  • Montréal, Canada Bentis Trading Full time

    Responsibilities: - Conduct research and analysis to identify market trends and customer preferences - Manage social media platforms and develop engaging content to drive brand awareness and customer engagement - Utilize content management systems to update and maintain product listings, descriptions, and images on e-commerce platforms - Collaborate with...


  • Montréal, Canada Lightspeed Commerce Full time

    Lightspeed powers the businesses that are the backbone of the global economy. Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. With the Lightspeed commerce platform, merchants in retail...

  • E-commerce Manager

    4 weeks ago


    Montréal, Canada Onze Montréal Full time

    ONZE-MONTREAL.COM We pride ourselves on producing quality women’s apparel that is designed to flatter, irrespective of age or body type. Our specialty lies in crafting dresses that effortlessly bring a casual ‘wow’ factor to your everyday wardrobe, characterized by their accessibility and size inclusivity. Our collections are sold on multi-brand...

  • Team Lead

    7 days ago


    Montréal, Canada Coveo Full time

    **Play a leading role in our AI for Commerce team!**: As a Team Lead of the AI for Commerce team at Coveo, you will be tasked with mentoring and managing our exceptional team towards consolidating and building the machine learning technology that powers the future of our Coveo Relevance Cloud AI Platform. This team is responsible for providing the...


  • Montréal, Canada Lightspeed Commerce Full time

    Reporting to the Global Procurement Manager, you will be strategic, analytical and experienced in sourcing/procurement with management experience. You will have a key role on the procurement team, specializing in implementing the efficient and cost-effective purchase of goods and services by stakeholders across the company while managing the day-to-day...


  • Montréal, Canada POSTUREPRO Full time

    The Social Media Marketing position has several responsibilities to be performed: - Content creation and management: content marketing. - Interaction with users: community engagement. - Social commerce: leads, calls to action, and conversions in social media. - Monitoring: online media, information sources, and social channels. - Measurements and follow-up:...


  • Montréal, Canada Zorah biocosmétiques Full time

    We are looking for a social media e-commerce coordinator who is passionate about e-commerce, can optimize content and grow our brand’s awareness across all platforms. You know how to write compelling content that will engage our readers with our brand’s voice. You are analytical and constantly measuring campaign success and looking for ways to optimize....


  • Montréal, Canada SSENSE Full time

    Company Description Group Atallah SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else. SSENSE has garnered critical acclaim as both an...

  • E-commerce Manager

    4 weeks ago


    Montréal, Canada GUARANTEED PARTS Full time

    E-COMMERCE Business looking to hire; OFFICE MANAGER - Manage all online activity in relation to traffic acquisition and sales - Develop and implement ecommerce strategy in order to improve website performance - Work with developers to improve website speed - Research market in order to discover new trends and technologies in order to improve website...


  • Montréal, QC, Canada Moose Knuckles Canada Full time

    WHAT WE BELIEVE We believe in inclusion, we believe in self-expression, we believe in no judgement and we believe in individualism. We are seeking a Ecom Content and Business Systems Analyst to join our team and play a pivotal role in supporting our Ecommerce team. **System Analysis (50%): Assist with site testing and quality assurance for system...

  • E-commerce Manager

    4 weeks ago


    Montréal, Canada NOLK Full time

    Are you passionate about digital innovation? Do you thrive in an environment where creativity meets analytical rigour? The Nolk Fashion and Apparel group is seeking a dynamic individual to spearhead our e-commerce endeavours and drive our fashion brands to new heights. As the **E-commerce Manager,** you will be pivotal in optimizing the online presence,...


  • Montréal, Canada Moose Knuckles Canada Full time

    WHAT WE BELIEVEWe believe in inclusion, we believe in self-expression, we believe in no judgement and we believe in individualism.WHO WE AREWe are bold, we are tenacious, we are courageous and brave.We are a cast of characters;We embrace our differences and we share our likenesses.Some of What’s in it for You!Paid Personal DaysGenerous Benefit...

  • Team Lead

    4 weeks ago


    Montréal, QC, Canada Yaksa Full time

    Nous sommes Yaksa, une entreprise spécialisée en développement Web e-commerce et plateformes transactionnelles, située en plein coeur du centre-ville de Montréal. Nous sommes à la recherche d’un(e) Team Leadpour venir compléter notre équipe travaillante et dédiée aux défis technologiques de nos clients. Nous recherchons une personne qui veut...

  • Marketing Executive

    3 days ago


    Montréal, Canada Place of Elms Full time

    New Montreal-based luxury fashion house is seeking an experienced Marketing Director. Place of Elms connects nature, spirituality, integrity with high-end luxury apparel, travel accessories and wellness products. **Main Objective** The Marketing Lead is responsible for deploying Place of Elms’ digital & brand vision to its target markets. Execute a...


  • Montréal, QC, Canada Moose Knuckles Canada Full time

    WHAT WE BELIEVE We believe in inclusion, we believe in self-expression, we believe in no judgement and we believe in individualism. WHO WE ARE We are bold, we are tenacious, we are courageous and brave. We are a cast of characters; We embrace our differences and we share our likenesses. Some of What’s in it for You! Paid Personal Days Generous...


  • Montréal, Canada Transat Tours Canada Full time

    **Responsibilities**: - Ensure the quality of the various web solutions developed; - Define the user-testing plans for projects and evolutions; - Manually execute functional and integrated test scripts; - Monitor the digital platforms to identify / document anomalies, request corrections or evolutions and follow up; - Filter, process and analyze at a high...


  • Montréal, Canada Intelcom Full time

    Ride the next mile with us! - As an expert, you will play a crucial role in the design, implementation and management of the organization's compensation and benefits programs. You will ensure that our total rewards strategy is aligned with corporate objectives and promotes the retention, engagement and attraction of top talent. **Responsibilities**: - In...


  • Montréal, Canada SSENSE Full time

    Company Description SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else. SSENSE has garnered critical acclaim as both an e-commerce...


  • Montréal, Canada Lightspeed Commerce Full time

    **What you'll be responsible for**: As the Manager, Account Receivable you will collaborate with multiple business units in order to execute the following duties and responsibilities: - Supervise all collections and assist in collection and in reconciliation - Balance the ages of accounts and inter-companies. - Follow up and collect certain accounts...

  • Program Manager

    6 days ago


    Montréal, Canada Bell Full time

    Req Id: 416962 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we’re revolutionizing how Canadians communicate. If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the...