Program Manager

3 weeks ago


Montréal, Canada Bell Full time

Req Id: 416962

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we’re revolutionizing how Canadians communicate.

If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team.

**Summary**:
As a Program Manger - Commerce Transformation, you will be responsible for driving and overseeing comprehensive strategic initiative to enhance OMNI commerce business and technological capabilities of the organization. Underpinned by a single commerce platform, OMNI commerce provides customers with unified shopping experience across various channels (on-line, call centre and retail). It aims to provide customers with a cohesive and consistent journey, allowing them to transition effortlessly between different touchpoints.
You are dynamic and forward-thinking professional who can navigate the intersection of business and technological innovation to propel organization towards sustained growth, efficiency and competitiveness.

**Key Responsibilities**:

- Mange and lead large transformational and complex initiatives, aligned with the organizations overall goals and objectives across all channels and customer touchpoints.
- Ability to stand to bridge the gap between business and technology
- Deep knowledge of enterprise and OMNI commerce capabilities and E2E customer lifecycle.
- Ability to effectively collaborate with business, pricing and marketing leaders to drive product and process evolution achieving simplification while supporting improved revenue generation and customer experience.
- Ability to identify opportunities for innovation and business process optimization to achieve objectives.
- Proven track record as a people leader with ability influence effective decision making
- Multi-dimensional thinker, comfortable with ambiguity and rapid change, demonstrating ability to quickly structure path forward and simplify complexity.
- Champion the adoption of new technologies and methodologies to stay at the forefront of industry trends.
- Strong understanding of service design principles, product management discipline and scaled agile delivery model.
- Evaluate existing technology infrastructure and recommend enhancements or replacements to meet current and future business needs.
- Drive culture of change readiness, ensuring that all stakeholders understand and embrace need for transformation

**Critical Qualifications**:

- Bachelor’s degree in Business Administration, Business Technology, or equivalent experience.
- Experience leading large business and technology project or programs from inception to closure.
- Strong understanding of business processes, technology trends, and industry best practices.
- Exceptional communication and interpersonal skills.
- Proven track record of successfully delivering complex transformation projects on time and within budget.
- Familiarity with various project management methodologies, delivery models and tools.
- Ability to analyze and interpret data to inform decision-making.

LI-SS1

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

**Additional Information**:
**Position Type**:Management
**Job Status**:Regular - Full Time
**Job Location**:Canada : Quebec : Montreal || Canada : British Columbia : Vancouver || Canada : Newfoundland : St. John's || Canada : Ontario : Don Mills || Canada : Ontario : Mississauga || Canada : Quebec : Quebec City
**Work Arrangement**: Hybrid
**Application Deadline**:03/22/2024

Created: Canada, QC, Montreal

**Bell, one of **Canada's Top 100 Employers.


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