Admn o 24r

3 months ago

Victoria, Canada BC Public Service Full time

Posting Title- ADMN O 24R - Case Manager- Position Classification- Administrative Officer R24- Union- GEU- Work Options- Hybrid- Location- Abbotsford, BC V2S 1H4 CA
Nanaimo, BC V9T 6L8 CA
Surrey, BC V4P 1M5 CA
Vancouver, BC V6B 0N8 CA
Victoria, BC V9B 6X2 CA (Primary)
- Salary Range- $76,071.18 - $86,658.48 annually- Close Date- 10/10/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Attorney General- Ministry Branch / Division- Health Professions Review Board- Job Summary**The Team**
The Health Professions Review Board is a well-established team of six staff, working to ensure accountability for self-regulating health professions in BC. As a Case Manager, you'll work independently within the team, communicating primarily with approximately 20-25 Review Board members and Chair, and parties to the review: health professional licensing bodies’ staff and lawyers, complainants and applicants, and registrants. The team is deeply committed to promoting fairness and integrity within health profession regulation. Their collaborative efforts and dedication to ensuring transparent, objective, and equitable processes have a direct and positive impact on public safety and trust. They take pride in working together to uphold high standards and protect the public.

**The Role**
As a Case Manager, you will be the primary point of contact for a review file once the intake officer has assigned it to you. You will guide applicants through the review process, ensuring they have the resources and support needed to navigate the system. You will identify systemic issues in the complaint, registration and review process and develop guidelines and recommendations to address them, supporting transparent, objective, impartial, and fair procedures, to ensure public protection. This role offers a unique opportunity to serve the public by upholding principles of fairness and justice in the complaint, registration and review process, working closely with lawyers and other professionals. You'll be exposed to meaningful issues in health regulation while developing skills in cultural competency and conflict resolution, making a real impact on health professions regulation and quality healthcare.

**Qualifications**:
**Education and Experience Requirements**
- Degree in Public Administration, Law or other directly related discipline and 2 years’ related experience; OR
- Diploma in Public Administration or other directly related discipline and 3 years’ related experience; OR
- An equivalent combination of education and experience may be considered

Related experience includes the following:

- Case management experience
- Experience with Microsoft suite, remote meeting and case management tools

Preference may be given to applicants with any of the following:

- Case management in a justice sector environment or similar work in a review board, tribunal, oversight body, or judicial context
- Experience with the health sector
- Paralegal experience
- Experience writing legal correspondence
- Experience interpreting and administering legislation
- Experience with policy analysis and development
- Experience establishing and maintaining effective working relationships with internal and external stakeholders including indigenous persons and persons with English as a second language, disabilities, mental health challenges or other communication difficulties

**About this Position**:
This position can be based out of any of the location(s) listed above.
An eligibility list may be established to fill both current and/or future permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

**Working for the BC Public Service**:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

**How to Apply**:
**Cover Letter: NO** - Please do not submit a cover letter as it will not be reviewed.

**Resume: YES** - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

**Questionnaire: YES**:

- You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.
- Job Category- Administrative Services, Court and Judicial Services

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