Lead Specialist
3 months ago
**About CPP Clinics**:
CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.
**Job Title**:Lead Specialist
**Company**: CPP Clinics
**Location**: Montreal, Canada
**Role Overview**:
As a Lead Specialist at CPP Clinics, you will play a pivotal role in converting leads into bookings through outbound calling initiatives. You will be a key member of our team, supporting multiple medspas under the CPP umbrella. This role will involve piloting a centralized customer contact center, collaborating closely with the CRM lead to develop and implement automations, processes, and training strategies. Additionally, you will support patient acquisition and retention efforts, ensuring an exceptional experience for new patients while maintaining operational excellence.
**Key Responsibilities**:
- Outbound Calling: Initiate and manage outbound calls to prospective clients, engaging them in conversations about our services and guiding them through the booking process.-
- Lead Conversion: Effectively communicate the value proposition of CPP Clinics and our range of medical aesthetics treatments to potential clients, with the goal of converting leads into bookings.-
- Customer Relationship Management: Build and maintain positive relationships with leads, providing personalized assistance and addressing any inquiries or concerns they may have.Consultative Selling: Educate patients about CPP Clinics' services, overcoming objections and providing a “white glove” experience before they visit our clinics.-
- Scheduling: Schedule and confirm consultation and treatment appointments, ensuring efficient clinic operations.-
- Data Management: Accurately record and maintain lead information, appointment details, and other relevant data in CRM systems, ensuring data integrity and confidentiality.-
- Performance Monitoring: Monitor and track outbound calling metrics and performance indicators, identifying areas for improvement and implementing corrective actions as needed.-
- Training Support: Assist in the development and delivery of training materials and resources for customer contact center staff, ensuring alignment with company standards and best practices.-
- Collaboration: Work closely with the CRM lead to pilot and optimize a centralized customer contact center, contributing insights and feedback to enhance processes and strategies.**Qualifications**:
- Previous experience in outbound calling, telemarketing, or sales is preferred.-
- Strong interpersonal and communication skills, with the ability to engage effectively with leads and build rapport.-
- Interest in medical aesthetics and a willingness to learn about our services and treatments.-
- Friendly and outgoing personality, with a customer-centric approach to service delivery.-
- Ability to work collaboratively in a team environment and adapt to evolving processes and technologies.-
- Proficiency in CRM systems and Microsoft Office suite is an asset.-
- Ability to multitask and manage time effectively to meet individual sales metrics.-
- Flexibility in working hours, including evenings and weekends.**Benefits**:
- Competitive salary and performance-based incentives.-
- Comprehensive training and development opportunities.-
- Access to medical aesthetics treatments at discounted rates.-
- Dynamic and supportive work environment with opportunities for career advancement.The pay range for this role is:
40,000 - 50,000 CAD per year (Montreal, QC)
-
Lead Payroll Specialist
2 months ago
Montréal, QC, Canada Cosmetic Physician Partners Full timeCPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care. The Payroll Specialist is primarily responsible for processing payroll...
-
Lead SEO Specialist
5 months ago
Montréal, Canada Aylo Careers Full timeEstablished in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet's safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and...
-
Lead Specialist
5 months ago
Montréal, Canada Cosmetic Physician Partners Full time**Job Title**:Lead Specialist **Company**: CPP Clinics **Location**: Montreal, Canada **About CPP Clinics**: CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing...
-
Specialist Data and Analytics
2 months ago
Montréal, QC, Canada Air Canada Full time**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best...
-
Bilingual Lead Development Specialist
2 months ago
Montréal, QC, Canada SolidCAD Full time**Who we are?** SolidCAD is a leading provider of innovative technology solutions, empowering companies across industries such as architecture, engineering, construction, and manufacturing to embrace digital transformation. With expertise in CAD, CAM, BIM, cloud, data, and asset management systems, we help our clients solve their toughest industry...
-
Lead Generation Specialist
5 months ago
Montréal, Canada GenZ Media Full time'''Duties''' - Conduct market research to identify potential leads and target industries - Use various lead generation techniques to gather contact information of potential clients - Qualify leads based on their interest and fit with the company's products or services - Schedule appointments and meetings for the sales team with qualified leads - Maintain...
-
Product Specialist Lead
5 months ago
Montréal, Canada Adacel Full timeLocation: Montreal, Canada _ - Job Status: Full Time _ - Date Posted: // _ Position Summary: The Product Specialist Lead is an Air Traffic Manager (ATM) Subject Matter Expert who is expected to have an in-depth knowledge of the Air Traffic Management Adacel products to facilitate the support, training, testing, validation of the systems. S/he will...
-
Marketing Specialist
2 months ago
Montréal, QC, Canada Cosmetic Physician Partners Full timeCosmetic Physician Partners is building the premier network of physician-led medical aesthetic clinics in the US. By supporting our clinics with a world-class leadership team, market-leading support services, and an incredible in-clinic experience, we deliver remarkable results that improve the lives of our clients and team members. **Job Title: Marketing...
-
Digital Specialist
3 months ago
Montréal, QC, Canada Medisca Pharmaceutique Inc Full timeMedisca is a global corporation with locations throughout North America, Australia, and Europe, that contributes to healthcare by leveraging strong partnerships that deliver customized solutions with an unwavering commitment to quality and innovation. Backed by 30+ years and a strong foundation in pharmaceutical compounding, Medisca is a business-to-business...
-
Lead Generation Specialist
3 weeks ago
Montréal, QC, Canada Harlow Payments Full time**Job Overview** **Duties** - Conduct research to identify potential leads within target markets. - Qualify leads based on established criteria to ensure alignment with company offerings. - Maintain accurate records of interactions and lead status in Salesforce or other CRM systems. - Collaborate with the sales team to develop effective strategies for lead...
-
Performance Medicine Clinical Lead
2 months ago
Montréal, QC, Canada Cirque du Soleil Full time**Performance Medicine Clinical Lead** Human Performance Service - Permanent Full-Time Position_ **& **OUR MISSION** Since 1984, Cirque du Soleil Entertainment Group has been focusing on ever more creative and magical work in order to constantly push the limits of the imagination and surprise spectators! Innovation and creativity are at the heart of our...
-
Aero Engines Specialist
2 months ago
Montréal, QC, Canada Database Technology Full time**Job Role: Aero Engines Specialist - Engine Programs & Accessories** **Location: Montreal, QC-Canada** **Pls share skill matrix with submission**: - Yrs of exp in Aero Engine experience - Yrs of exp in stakeholder management. - Yrs of exp in LRU reliability data. **Must have Key skill - Aero Engine experience, LRU (Line replaceable Unit) specialist,...
-
Team Lead Delivery Service Specialist
5 months ago
Montréal, Canada Metro Supply Chain Full timeJOB SUMMARY Reporting to the Driver Supervisor the Team lead Delivery Service Specialist’s primary responsibility is to help the supervisor in managing the team of drivers, and at the same time to be a valuable and exemplary team member. The Team lead Delivery Service Specialist also executes the primary duties of a Delivery Service Specialist by providing...
-
Marketing Specialist, Product Management
2 months ago
Montréal, QC, Canada Nestle Operational Services Worldwide SA Full time**A little about us** Nestlé Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 120,000 farmers in 15 countries through its AAA Sustainable Quality Program to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with the NGO Rainforest...
-
Team Lead: Csp Cloud Success
2 months ago
Montréal, QC, Canada Insight Enterprises Full time**Requisition Number**:98296** CSP CLoud success, team lead **Job Description**: The CSP Cloud Success Team Lead leads a team of Microsoft modern work and Azure professionals and works to create and deliver effective solutions that meet the needs of Insight’s customers, with the goal of generating revenue for our organization. A CSP Cloud Success Team...
-
Quality Specialist
2 weeks ago
Montréal, QC, Canada Desjardins Full timeAs a Quality Specialist, you support IT efficiency. You design, configure, administer, maintain, upgrade and test the quality of business solutions, computer networks, management systems, programs and database servers based on the organization's needs. You analyze and diagnose issues related to controls, quality assurance and large-scale deliveries and...
-
Marketing & Business Development Specialist
2 weeks ago
Montréal, QC, Canada McMillan LLP Full timeYour Next Opportunity Would you like to be a part of Canada’s leading and progressive Business Law firm? McMillan has an exciting opportunity as a Marketing and Business Development (MBD) Specialist in our Montréal office. Reporting to the Manager, Client and Business Development, you will join a growing and dynamic group working with practice groups and...
-
Bim Specialist
5 days ago
Montréal, QC, Canada AECOM Full time**Description de l'entreprise** Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to...
-
Finops Specialist
2 weeks ago
Montréal, QC, Canada Ubisoft Full time**Company Description** Ubisoft’s 19,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance,...
-
Logistics Specialist
3 months ago
Montréal, QC, Canada Joseph Ribkoff Full timeJoseph Ribkoff designs classic and contemporary garments for fashion-forward women with a youthful state of mind. Each one of our carefully tailored pieces offers the effortless fashion, fit, and quality that we’ve been synonymous with. Over the years, the brand has blossomed into a touchstone for timeless, youthful style. Driven by a passion that has...