Service Coordinator

6 months ago


Woodbridge, Canada SOUSA Convoy Ltd Full time

FIRST IMPRESSIONS MATTER and often the first people our customers meet, need someone to listen to and find a solution to their needs. With customer service our number one priority, having a friendly professional team member is important to us.

If you desire to be a part of a team that has been servicing customers for over 35 years and becoming successful while earning trust in customers? This role is for you. Earn a competitive income maintaining our trailer rental, leasing fleet and customer equipment while building new relationships and new customers.

Job description

Full Time - Service Coordinators responsibility is to answer and dispatch service request to internal mechanics and third party throughout Canada and parts of USA. Maintain both customer equipment and rental/lease fleet over the road breakdowns and onsite repairs or services while maintaining a positive and friendly attitude

**Responsibilities**:

- **B**efore completing phone call update needed information into computer system
- **C**ontact drivers and/or security
- Dispatch service call internally or third-party contractors
- Provided customer with ETA
- Follow up with mechanic
- Schedule pick up or delivery when required
- Complete service request in system

**Skills Needed**:

- Strong communication skills and the ability to handle potential tense interactions with clients
- A desire and ability to work collaboratively with others to accomplish daily goals
- Ability to read and understand invoices
- Willing to learn and grow on a daily basis while staying positive
- Proficient in MS Office Excel, Word, and Oracle
- Understanding of both French and English is a BONUS

**Why Join SOUSA?**
- Family run and operated for over 35 years
- Competitive wage
- Casual work environment
- 100% Company Paid Benefits

**Salary**: $34,500.00-$44,500.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person


  • Service Coordinator

    1 month ago


    Woodbridge, Canada Motiontech Services Inc Full time

    Motiontech was established in 1998. The business was started with the concept of providing a more technical approach to resolving mechanical problems in the air and fluid handling equipment industry. The company has also expanded to include services such as a full machine shop, dynamic balancing capabilities in house and in field, and laser alignment of...


  • Woodbridge, Canada Sentinel DEC Systems Inc. Full time

    We inspect, test and maintain all types of fire protection equipment including but limited to fire alarm systems and sprinkler systems installed in both commercial, and residential properties. We are committed to excellence and is looking for someone who is willing to commit themselves to the life safety of each and every customer and pride themselves on...

  • Service Coordinator

    1 month ago


    Woodbridge, Canada Applied Systems Technologies Inc. Full time

    **About Us**: At Applied we do things differently. We take a customer-first approach to everything that we do. We are firm believers in agility so that we can adapt to the unique requirements of our customers business and change course when needed. We make it a point to hire only the most qualified, experienced and committed members to our team and are...

  • Service Coordinator

    6 months ago


    Woodbridge, Canada SOUSA Convoy Ltd Full time

    FIRST IMPRESSIONS MATTER!! and often the first people our customers meet, need someone to listen to and find a solution to their needs. With customer service our number one priority, having a friendly professional team member is important to us. If you desire to be a part of a team that has been servicing customers for over 35 years and becoming successful...


  • Woodbridge, Canada AWT Labels & Packaging Full time

    From award winning label and packaging solutions, to printed promotional materials, to direct mail, to envelope manufacturing ASL Print FX’s goal is to enhance and protect our customers’ brand. Based in Vaughan, our company’s primary focus revolves around crafting highly embellished labels for industries such as Wine and Spirits, Health & Beauty, Food...


  • Woodbridge, Canada Elac Research Inc. Full time

    The Customer Service Coordinator customer service functions to ensure smooth operations and high levels of customer satisfaction. This role involves handling customer inquiries and orders, communicating with suppliers, placing and tracking orders, and performing light accounts receivable tasks. **Key Responsibilities**: - **Customer Service**: - Process...


  • Woodbridge, Canada Vinylguard Window & Door Systems Ltd. Full time

    Job Title: Service Coordinator **Duties**: - Coordinate and schedule service appointments for clients - Communicate with clients to gather necessary information and understand their service needs - Assign service technicians to appointments based on availability and skillset - Monitor and track service requests to ensure timely completion - Maintain...


  • Woodbridge, Canada AWT Labels & Packaging Full time

    From award winning label and packaging solutions, to printed promotional materials, to direct mail, to envelope manufacturing ASL Print FX’s goal is to enhance and protect our customers’ brand. Based in Vaughan, our company’s primary focus revolves around crafting highly embellished labels for industries such as Wine and Spirits, Health & Beauty, Food...


  • Woodbridge, Canada Vinylguard Window & Door Systems Ltd. Full time

    Job Title**:After Sales Service Coordinator** **Vinylguard Window & Door Systems Ltd **is a proud Canadian manufacturer of Premium Vinyl Windows that set the standard for excellence in the window industry today. We are renowned for supplying the renovation and building markets with the highest quality products, the most accommodating service, and the best...


  • Woodbridge, Canada TTI, Inc. Full time

    TTI, Inc. is looking for a Branch Customer Service Coordinator at our office in Toronto. The Branch Customer Service Coordinator I provides support to the branch sales force by assisting with customer inquiries, the coordination special customer request and issue resolution. - Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized...

  • Events Coordinator

    2 months ago


    Woodbridge, Canada Chef Cos Catering Full time

    Job Title: Events Coordinator Company: Chef Cos Catering Location: Martin Grove and Highway 7 **Job Summary**: Chef Cos Catering is looking for a Events Coordinator to oversee and manage event operations at our Event Venues. As we handle all aspects of event management for these venues, the Events Coordinator will play a central role in engaging clients,...


  • Woodbridge, Canada Drake Property Management Full time

    **Maintenance Coordinator** **Full-Time Permanent** **Vaughan, ON** **Putting People First, Every day** We are a property management company that believes its residents and our teams make our communities a great place to live. Every day, we are invited into people's lives to help make their homes and communities better. We believe the fabric of our...

  • Project Coordinator

    3 months ago


    Woodbridge, Canada Toronto and Region Conservation Authority (TRCA) Full time

    **Position Details**: **Current Rate of Pay**: Min = $36.68/hr, Max = $42.51/hr **Employment type**: Temporary Contract **Duration of employment**: 2 Years **Hours of work**: 35 hrs/week **Work location**: Restoration Services Centre (RSC) **Division**: Restoration and Infrastructure **Business unit**: Construction Services **Travel**: 20% **Remote Work**:...

  • Project Coordinator

    6 months ago


    Woodbridge, Canada Toronto and Region Conservation Authority (TRCA) Full time

    **Position Details**: **Current Rate of Pay**: Min = $35.96/hr, Max = $41.68/hr **Employment type**: Full-Time Contract **Duration of employment**: 2 Years **Hours of work**: 35 hrs/week **Work location**: Boyd Office **Division**: Restoration & Infrastructure **Business unit**: Erosion Risk Management **Travel**: 25% **Remote Work**: Hybrid **About...

  • Sales Coordinator

    1 week ago


    Woodbridge, Canada Château Le Jardin Event Venue Full time

    Are you passionate about events, hospitality, and creating unforgettable experiences? Chateau Le Jardin, one of Vaughan’s premier event venues, is looking for a **Sales Coordinator** to join our team and help bring dream events to life. **About the Role** As a Sales Coordinator, you will work closely with our Sales and Events team to manage client...


  • Woodbridge, Canada Canadian Choice Windows & Doors Full time

    **Job Overview**: **Key Responsibilities**: As a Coordinator, your primary responsibilities will include: 1. Consumer Relations & Brand Protection: - Address consumer concerns promptly and professionally. - Provide regular updates and detailed reports on on-site and service matters. - Resolve issues and reinforce brand relationships through effective...


  • Woodbridge, Canada DYNAMIC TIRE Full time

    **DYNAMIC PEOPLE MAKE A DYNAMIC BUSINESS** **Position: Distribution Coordinator** **Position Reporting to**: Canadian Logistics Warehouse Manager **Summary/Objective** Reporting to the Canadian Logistics Warehouse Manager the DC Coordinator provides customer support to our distribution center, customers as well as internal customers. Ensure their...


  • Woodbridge, Canada Brixen Developments Inc. Full time

    **OPPORTUNITY** The **Customer Care Coordinator** will provide excellent customer service to new Home Buyers to ensure smooth transition from point of sale to delivery of their new home. The **Customer Care Coordinator** will assist the Director, Customer Experience to ensure the delivery of homes are in-line with the company standards and Tarion...

  • Rental Coordinator

    6 months ago


    Woodbridge, Canada YIT Ontario Full time

    Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award-winning team! We provide our employees with the following tools and resources to be successful - Long term Disability insurance - Employee...

  • Project Coordinator

    1 month ago


    Woodbridge, Canada Toronto and Region Conservation Authority (TRCA) Full time

    **Position Details**: **Vacancies**: 2 **Current Rate of Pay**: Min = $36.68/hr, Max = $42.51/hr **Employment type**: Temporary Contract **Duration of employment**: 12 months **Hours of work**: 35 hrs/week **Work location**: Boyd Field Office **Division**: Restoration and Infrastructure **Business unit**: Erosion Risk Management **Travel**: 20% **Remote...