Program Manager

3 weeks ago

Kingston, Canada Kingston Health Sciences Centre Full time

Development and delivery of safe, timely, efficient, and equitable patient and family-centered care and engagement. Work within a collaborative and inter-professional environment to influence improvements in the patient care experience, health populations and reducing the per capita cost of health care. The Manager will use a team-based approach to care delivery so as to support, promote, and lead through example the adoption of the organization’s strategic direction.

**PRIMARY RESPONSIBILITES & DUTIES**:
- Access and analyze clinical, statistical and financial information. Develop, manage and evaluate the operations of a service or program and ensure efficient and effective allocation of human, financial, and material resources. Create memos/briefing notes/business cases which lead to the development of new programs and/or the expansion of existing programs.-
- Coordinate the delivery and evaluation of patient care, professional practice, safety & risk management, continuous quality improvement as well as compliance with statutory and regulatory requirements. Develop and review Policy/ Medical Directives/Delegated Controlled Acts. Promote best practice through clinical knowledge and leadership skills. Responding to and resolving patient relations concerns.-
- Promote and support strategies and mechanisms which foster learning, workplace wellness & safety, professional growth, mentoring and teaching for all inter-professional disciplines. Set goals and objectives through the process of assessment, planning, implementation and evaluation. Participate in regular program evaluation and redesign in order to ensure evidence-based treatment is meeting the needs of the populations we serve.-
- Coordinate/Collaborate with People Services around hiring, development of posting requirements, job descriptions, performance & attendance management, conflict resolution, and communication with bargaining units. Counselling staff and/or improving environmental barriers as part of the process in resolving patient relation concerns.-
- Manage strategic alliances with members of the healthcare industry, community organizations, government agencies, regulatory bodies, educational institutions and other stakeholders.**QUALIFICATIONS**:
- Undergraduate degree in Nursing or an Allied Health Profession from an Ontario University or equivalent-
- Current member in good standing with a recognized health related regulatory body.-
- Master’s Degree in Nursing, Allied Health or Health Administration or equivalent from a Canadian University or a recognized equivalent preferred.-
- Minimum 5-7 years related healthcare experience is required.-
- 2 years leadership experience is preferred.-
- Demonstrated proficiency in the use of word processing, spreadsheet and presentation software (Microsoft office Suite).-
- Excellent verbal/written communication and interpersonal skills.-
- Experience with Project Management and/or continual quality improvement methodology.-
- Demonstrated ability to facilitate change.-
- Demonstrated sound judgment, decision-making, problem-solving and analytical skills.-
- Strong organizational and leadership skills.-
- Ability to deal with numerous demands in a professional and competent manner.-
- Ability to prioritize tasks for self and others.-
- Following safe working practices.-
- Leads by example and actively incorporates the values of the organization in everyday practice.-
- Working collaboratively with fellow employees and supervisors toward the achievement of the organization’s overall goals and objectives.-
- Proven ability to attend work on a regular basis-
- Satisfactory criminal reference check and vulnerable sector search required.**PHYSICAL REQUIREMENTS**:
The applicant must be able to meet the physical demands of this position.
- We thank all applicants, but only those selected for an interview will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices._
- If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team._

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