Office Service Administrator

5 months ago


Vancouver, Canada Canaccord Genuity Corp. Full time

Office Services Administrator - Office Services

Vancouver

Who we are:
Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in two principal segments of the securities industry: wealth management and capital markets. CG is driven by an unwavering commitment to build lasting client relationships - we achieve this by generating value for our individual, institutional, and corporate clients through comprehensive wealth management solutions and investment banking services. We are a leading independent wealth management firm in Canada, and the leading mid-market provider of investment banking advisory, equity research, sales and trading services for corporations and institutions.

We pride ourselves on understanding our clients’ needs and finding innovative, bespoke solutions. Our entrepreneurial and friendly team will challenge you to learn and grow every day. We value great work and collaboration and strive to eliminate bureaucratic thinking. We’re looking for talented people who thrive in a fast-paced environment and want to have an impact with innovative ideas and best practices.

Our Canadian operation, Canaccord Genuity Corp., is currently looking for a Office Services Administrator who will be a central point of contact regarding day-to-day operations in support of the business. Department hours are 8am-4pm and position hours are 7am-3pm. The successful incumbent must be willing and able to cover 7am-4pm as needed.

**Responsibilities**:
- Collect and distribute mail and packages over seven floors.- Pick-up and process incoming and outgoing mail.- Coordinate outgoing courier requests for local, national, and international deliveries, including inter office; and receive, sign for, and track incoming couriers.- Record incoming cheques and security certificates and hand-deliver to the Treasury and Securities departments.-
- Maintain copy paper stock on floors.- Meet daily, weekly, and monthly Mailroom deadlines.- Identify, initiate, and participate in process reviews and continuous improvement initiatives.- Develop and maintain a prominent level of expertise and knowledge of the Mailroom functions.- Provide support to reception desk as required by answering phones, client inquiries and greeting clients in a polite and friendly manner.- Maintain the cleanliness and stock of 12 kitchens throughout each day to a high standard;- Organize, order, and track kitchen and hospitality supplies.- Assist Facilities occasionally with staffing relocations by moving boxes and furniture pieces.- Assist other members of the Office Services or Facilities teams as required.- Assist with and provide input to special projects as identified by the team and Manager.

Skills & Qualifications:
- Similar experience in a professional office environment.- Previous experience in customer service.- Previous experience in hospitality is considered an asset;- Ability to lift up to 50lbs;- Strong and effective communication skills.- Strong ability to problem-solve and take initiative.- Ability to demonstrate a collaborative and forward-thinking approach to process and role development and improvement.- Strong organization and prioritization skills with the aptitude for tracking and efficiently completing multiple tasks with extreme accuracy.- Intermediate knowledge of MS Office (Outlook, Excel, & Word).

INDHP #LI-VP1



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