Office Administrator

6 months ago


Vancouver, Canada BCSPCA Full time

If you are up for the challenge and would like to be considered for this position, we would like to hear from you. The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) is looking to fill the following career opportunity:
**POSITION**: Office Administrator
**STATUS**: Permanent; Full-Time
**SHIFT**: 35 hours per week
**LOCATION**: Vancouver, BC
**CLASSIFICATION**: Exempt
**WAGE**: Salaried
**CLOSING DATE**: Open Until Filled

**About the Position**:
**Some specific duties**:

- Greets staff, volunteers, and guests at the Provincial Office in a friendly and professional manner.
- Direct guests to the appropriate department or contact in the office.
- Provides administrative support to Provincial Office departments by way of but not limited to:

- Distributing incoming faxes and courier packages to the appropriate area.
- Receiving and distributing incoming mail and process outgoing mail.
- Arranging for courier pickups.
- Maintaining postage meter to ensure sufficient funds and ink is available at all times.
- Ordering supplies including for business machines, general office supplies for provincial office, business cards and name tags.
- Scheduling maintenance and repairs for business machines.
- Coordinate office services ie/ the confidential shredding service.
- Contributes to keeping the reception manual up to date for back-up reception team.
- Receives Provincial Office maintenance and repair requests and passes along to Officer, Facilities Maintenance for review and action.
- Receives service providers when they attend Provincial Office and provides them with access to required areas.
- Provides information and referrals where applicable to the public pertaining to animal questions or concerns within their community.
- Maintains a thorough understanding of the Society’s programs, policies and resources in order to provide members of the public with the most accurate and up-to-date information.
- Maintains a thorough understanding of the services provided by other animal agencies in BC and the accurate contact information for these agencies in order to refer members of the public appropriately as needed.
- Assists with other departments’ administrative duties as capacity allows.
- Performs other duties as assigned.

**Qualifications you need to have**:

- Grade 12 Diploma, plus a minimum of 3-5 years’ related experience in customer service and administration. Related experience includes, but is not limited to:

- Delivery of direct customer service
- Administration
- Working in a non-profit setting
- Demonstrated ability to:

- Identify potential challenges and opportunities as well as bring forward solutions.
- Exceptional prioritization skills and ability to multi-task.
- Gather information: determining need, sourcing, analyzing, distilling and using it to inform decision making.
- Communicate clearly and respectfully at all levels with a diverse audience (both oral and written).
- Proficiency with Microsoft Office Suite, including strong Excel skills
- Professional demeanor, attire and presentation.
- Philosophical harmony with the mission, vision, and guiding principles of the BC SPCA.

**How to apply**:
The BC SPCA is a Registered Charity BN 11881 9036 RR0001


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