Key Account Manager

7 days ago


North York, Canada Enbridge Full time

**Posting End Date**:
December 30, 2024

**Employee Type**:
Regular-Full time

**Union/Non**:
This is a non-union position

At Enbridge, we embrace new ideas and offer an environment where employees are recognized and respected for their input and opinions. We view our employees as our future leaders and strive to provide an environment that encourages self-improvement, innovation and growth so that we can promote from within. We are looking for outstanding employees who share our vision to be the best in everything we do, from safe and reliable operations to innovative solutions and complete team commitment and dedication to our values

As a Key Account Manager for a designated geographic region, this position is the primary liaison between the sales team and the company’s broader strategic goals, ensuring that regional sales activities are closely aligned with organizational objectives and dealer needs.

Please note that there are 2 position available, one supporting the East and the other supporting the West. This role is referred to as a Specialist Dealer Success internally.

**What You Will Do**:

- Implement sales programs and initiatives designed to increase sales efficiency and productivity, with a strong focus on execution in partnership with internal and external stakeholders.
- Act as the key account manager for assigned dealers within a specific geographic region, managing dealer relationships and ensuring consistent program implementation.
- Regularly gather feedback and insights from dealers to identify market needs, program adjustments, and opportunities for improvement.
- Develop, monitor, and manage the regional activity plan with assigned dealers, ensuring that sales activities align with program objectives and timelines.
- Collaborate with cross-functional teams, including Marketing, Product Development, and Product Management, to ensure sales programs align with broader business strategies and objectives.
- Support change management by gathering requirements, evaluating needed adjustments, and driving process improvements across regional sales activities, training, and dealer support tools.
- Continuously review and enhance sales processes in the region to improve efficiency, reduce bottlenecks, and support an effective sales cycle.
- Leverage technology and tools to streamline sales activities and integrate best practices in sales operations within the regional team.
- Serve as a primary resource for dealers in addressing challenges and facilitating solutions to program-related issues, ensuring smooth program execution.
- Maintain effective communication with the sales team and cross-functional partners to provide updates on regional programs, initiatives, and strategic directions.
- Develop regular reports and presentations for senior management, providing insights into regional sales activities, dealer feedback, program effectiveness, and areas for improvement.

**Who You Are**:

- Related University Degree with a minimum of six (6) or more years of directly related experience.
- Progressive business experience, preferably in the HVAC industry.
- Superior project management, organizational and multi-tasking skills.
- Strong interpersonal and communication skills.
- Leadership abilities; including change management and the ability to influence without authority.
- Strong problem solving skills demonstrated through an ability to identify solutions to complex challenges.
- Strategic thinker; ability to make decisions and act within an evolving market.
- Proficient in CRM software and Microsoft Office Suite.

**Working Conditions**:

- This position typically operates in an office work environment
- Frequent travel may be required. A Valid Drivers License and good driving record is required.

**Flex Work Clause**:
Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start or end time, to opt for a compressed workweek schedule or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #LI-Hybrid

Information For Applicants:

- Applications can be submitted via our online recruiting system only.
- We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.


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