Clinic Assistant Manager

6 months ago

Toronto, Canada Watson Medical Clinic Full time

**Assistant Clinic Manager**

Do you want to make a real difference to peoples’ lives as a vital member of a healthcare team? Do you thrive in a fast-paced work environment? If so, consider becoming a full time **Assistant Clinic Manager **with us.

**Watson Family Medical Clinic** is a healthcare provider located in Toronto, ON. We are an innovative medical clinic and family practice that provides an efficient and comprehensive client care experience. We deliver evidence-based healthcare that is patient-centered and tailored to meet the unique needs of every individual. We are committed to ensuring that our patients receive the highest quality care and attention while maintaining a welcoming and compassionate environment.

If you are driven, organized, focused and dedicated to delivering superior patient care in a professional and welcoming environment this is the perfect career opportunity for you.

**Duties & Responsibilities**
- Assist the Clinic Manager in the coordination and efficient operations of the clinic.
- Provide guidance and support to staff members, fostering a positive and collaborative work environment resulting in a welcoming and professional atmosphere for patients.
- Ensure efficiency and effectiveness of clinic operations.
- Ensure at all duties and responsibilities are completed by staff and support productivity efforts.
- Assist in medical office assistant (MOA) duties and responsibilities, as required.
- Ensure compliance with healthcare regulations and clinic policies.
- Assist in addressing patient inquiries, concerns, and complaints promptly and effectively in support of a best in class healthcare facility.
- Prepare work schedules for medical office assistants.
- Maintain office efficiency by optimizing staff workflow and distribute responsibilities, help train staff.
- Support initiatives to enhance patient satisfaction and engagement.
- Privacy Officer: Assist in managing the organization and security of patient medical records, ensuring compliance with privacy regulations.
- Lunch and Learns
- coordinating with pharma reps and coordinating with doctors’ schedules.
- Management of monthly vaccine reconciliation
- Support financial management activities, including budget monitoring and cost-effective measures.
- Assist with Inventory stocking & ordering.
- Assist with invoicing and collecting payments.
- Review purchase invoices and approve before payment.
- Register Locums with the MOH and ensure extensions are completed.
- Communication with IT support to problem solve on site issues.
- Stay informed about technological advancements in healthcare administration.
- Assist in the implementation of new technologies and train staff on their use.
- Ensure seamless integration of technology into daily operations.
- Other duties as required.

**Skills & Experience**
- Completion of a recognized post-secondary medical office administration program at the diploma level or equivalent, preferred.
- 3 years related medical administrative support experience is considered an asset.
- Experience with Electronic Medical Records (EMR), ideally Telus Practice Solutions preferred.
- Ability to work in a team environment and independently.
- Strong organizational skills
- Ability to work well under pressure and handle difficult situations in a professional manner.
- Ability to multitask and prioritize in a fast-paced environment.
- Knowledge of organizational/office practices, procedures and standards
- Ability to maintain and protect patient confidentiality.
- Ability to produce high quality work in accordance with clinic standards.
- Exceptional written and oral communication skills; fluent in English

Benefits include dental care and extended health care. Competitive salary commensurate with qualifications and experience.

**Benefits**:

- Dental care
- Extended health care

**Education**:

- Secondary School (preferred)

Work Location: In person

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