Account Manager

7 months ago

Mississauga, Canada Berg Industrial Service Full time

We currently have a permanent opportunity for an Account Manager, reporting to the Service Sales Manager. This position will be based out of our Mississauga, ON location.

If you are entrepreneurial, want to contribute to the success of a growth focused company, and a team player that thrives on challenges in a fun, fast paced environment, this is the opportunity for you.

**Responsibilities**
- Manages a group of customers and support them with service sales
- Explains sales offers, services and benefits to prospective and existing customers including handling objections effectively
- Manages all assigned accounts, and increases profitability by expanding product sales with existing customers
- Networks to get connections to the industry and get leads
- Takes on assigned leads
- Uses a consultative approach to understand the needs of the customer
- Sets up site visits to investigate problems, gets to know the systems
- Proactively finds constraints and other elements of projects, budget, decision makers, key drives and competitors
- Works with Berg subtrades to get pricing on Electrical, Insulation, machine handling and Civil work
- Interacts closely with internal teams to ensure customer satisfaction
- Prepares overall costing for the project
- Develops proposals with the designed solution and the estimated sale price
- Goes through revisions and customer negotiations
- Follows projects throughout their lifecycle “Lead
- opportunity -Sale/loss”
- Uses CRM daily for contact/account and opportunity management
- Participates on monthly sales meeting and one-on-ones
- Stays proactive with training and self improvement
- Contributes content to marketing team
- Acts as a main point-of-contact for coordinating all clients activities, services, orders for each assigned account
- Manages projects within client relationships, working to carry out client goals while meeting company goals
- Negotiates contracts and closes agreements to maximize profit
- Forecasts and tracks key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepares reports on account statuses
- Assists with challenging client requests or issues escalations as needed
- Provides input throughout the sales cycle to ensure that any changes in scope are identified and resolved in a manner that benefits both the company and customer
- Achieves additional sales opportunities through network of clients and influencers as a result of exemplary account and relationship management
- Developing relationships at multiple levels within the client’s organization including operating engineers, facility managers, plant engineers, plant managers, etc.
- Develop/establish Asset and Capital Equipment lifecycle management plans with clients
- Development, evaluation and discussion of technical solutions with clients.
- Complete material take-offs, equipment selections and pricing as necessary to develop
- Conduct activities in accordance with company policy including safety and respecting the environment
- All other duties as assigned

**Qualifications & Skills**
- 3-5 years of experience as Account Manager, Key Account Manager, Sales Account Manager or relevant role
- Formal technical education and training (C.E.T., C.Tech. or similar)
- One (1) or more years of industry related experience
- Willingness to travel regularly within our operating territory as needed
- Good communication, organizational and writing skills.
- Proficiency or willing to learn Word, Excel, and other software as needed to support the sales process

**Equal Opportunity Employer**

At Berg Industrial Service, we welcome diversity and the synergy stemming from all perspectives as a result of different backgrounds and experiences. We provide respect and equal employment opportunities for all Company individuals and applicants for positions regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, record of offences, marital status, same-sex partnership status, family status and disability.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

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