Equipment Rental Coordinator

7 months ago


Moncton, Canada Cooper Equipment Rentals Full time

**Build your Career at Cooper Equipment Rentals**

We are looking for a **customer-oriented, motivated** individual to join our professional team as an **Equipment Rental Coordinator **at our **Moncton, NB **branch.
- **Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work.**_

**Why Work with Us? Perks**
- Competitive salary
- Excellent benefit package with premiums paid by the company
- RRSP Match
- Boots, uniform and safety gear provided
- Safety-minded organization
- Stable, year-round employment
- Continuous training, learning and development opportunities
- Fun-loving work environment with strong social responsibility

**What You’ll Be Doing**
- Duties and Responsibilities:_
- Answer telephone inquiries from customers / sales and process all rental requests; escalate and communicate professionally & effectively.
- Maintain and document on-site inventories and communicate findings to staff daily; strong commitment to inventory control required.
- Process new rental contracts daily as per standard operating procedures.
- Single point of contact for cycle billing, contract filing, equipment exchanges, weekly open order contract report reconciliation etc.
- Coordinate with the service department on all rental equipment and service/repair issues to the rental fleet.
- Dispatch/coordinate with drivers to arrange delivery of construction equipment to customer jobsites.

**What You’ll Bring to the Team**:

- Qualifications and Requirements:_
- Minimum of 2 years of experience in the customer service industry. Experience in the construction industry or construction equipment rental industry is a definite asset.
- Bilingual in French and English is a strong asset.
- Familiarity with dispatching drivers is an asset.
- Self-starter, very customer service oriented and works well in a team environment.
- Thrives in a fast-paced environment with strict deadlines.
- Comfortable with computers; knowledge of Systematic is an asset.
- Available to work overtime when required.
- Excellent problem-solving skills.
- Strong verbal and written communication skills with the ability to converse with colleagues, customers, and other parties in a professional and courteous manner.
- Pride in what you do

Want to learn more about this as well as other opportunities at Cooper? Visit our Careers page to view Day in the Life videos **cooperequipment.ca/careers.**

**Who We Are**:Operating since 1972, **Cooper Equipment Rentals** is a full-service construction equipment rental company. We specialize in the rental of compact, aerial and heavy construction equipment for the contracting community. We have grown to nearly 70 strategically placed branches across Canada and pride ourselves in exceptional customer service provided by our highly trained team. _**And we're growing**_

KN - A07

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Experience**:

- Construction: 1 year (preferred)

**Language**:

- French (preferred)

Work Location: In person


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