Assistant General Manager

4 weeks ago

Moncton, Canada MEC Mountain Equipment Company Full time

**Join us on this new adventure**.

**We’re currently looking for new staffers to join our team in our new location in Moncton.**

MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new adventures - and as a** Assistant General Manager**, you’ll be there to lead our teams to make it all happen.

Members (what we call customers) visit us for gear and advice on hiking, camping, climbing, cycling, watersports, snowsports and travel. You’ll manage a team of people who support our members in planning everything from dream trips to weekend getaways, and first-timers to outdoor experts.

You’ll also have some pretty incredible coworkers who might just become future activity buddies; we asked staff what their favorite thing was about working for MEC, and the overwhelming answer was “the people.”

**The role**

As an **Assistant General Manager **you’ll make MEC a great place to visit and work at. This role role reports to the General Manager and is responsible for supporting store operation, meeting standards within MEC’s strategic direction and delivering business objectives which include exceptional member satisfaction levels. You will be co-responsible for store performance and plays an important role in building a high-performing team and engaging culture in the assigned store location.

**What a day in the life looks like**:

- Manage day-to-day store retail operations including running shifts as needed and being a point of contact for both Team Leaders and frontline Advisors
- Be responsible for Health & Safety in the store ensuring it is compliant with all applicable Health and Safety protocols at MEC as well as applicable provincial guidelines
- Work cross-functionally with teams both in the store and in Home Office to manage Loss Prevention programs and ensure programs are adhered to in the store
- Accountable for hiring in the store, for all positions, with support from other Team Leaders in recruiting and onboarding new hires
- Responsible for handling any repairs and maintenance issues in the store, with support from Home Office Operations team
- In the absence of the Store Manager, be responsible for running the store and leading the Senior Staff Team
- Contribute to the financial success of the store by ensuring the Advisors are driving sales and member engagement in the store
- Assist the Store Manager in ensuring development training and growth opportunities for all staff
- Provide daily, in the moment feedback to assist the team in achieving goals, KPIS and high performance objectives

**You might be who we're looking for if**:

- A minimum of 3-5 years’ experience in retail leadership, preferably in a high-volume, flagship store
- Experience leading teams with varying skill levels, tasks and responsibilities
- Proven leadership skills in managing for business results
- Must posses excellent time management and delegation skills
- Excellent written and verbal communication is required
- Experience working cross-functionally with remote teams is an asset

**What do we offer**:

- More than just a job. We love what we do, and we offer to share our passion for outdoors.
- Competitive salary and bonus program.
- Staff discount and pro deals (amazing deals straight from vendors).
- Equipment demonstration program - it’s like a free gear rental program for staffers.
- The chance to spend time with your peers through field experience programs, and to live our purpose to get active outside.
- Lots of training and product knowledge.
- Competitive benefit package including:

- Health benefits (medical and dental), life insurance
- Employee matching group Retirement Savings Plan (RRSP).
- Paid sick days.
- Tuition reimbursement program to expand your knowledge and skills.
- Paid volunteerism.
- Growth opportunities.
- An amazing, collaborative team - people are what make MEC an incredible place to work.

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