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Representative Rehab Customer Service-ft

1 month ago

Moncton, Canada Lawtons Full time

**Requisition ID**:178122

**Career Group**:Pharmacy Careers

**Job Category**:Retail - Home Health Care

**Travel Requirements**:0 - 10%

**Job Type**:Full-Time

**Country**:Canada (CA)

**Province**:New Brunswick

**City**:Moncton

**Location**:0833 Moncton Rehab Equip Ctr Lawtons

**Postal Code**:E1C 2R4

Sobeys Inc. is a growing Canadian company. We are a market leader in grocery and pharmacy that operate under multiple banners spanning over 1500 stores in communities across the country. Our family of over 134,000 teammates and franchise affiliates are on a mission to nurture the things that make life better - great experiences, families, communities, and our teammates.

Our national pharmacy team is proudly Canadian, with pharmacies from coast to coast in our various banners. Depending on your province you would recognize us as Sobeys, Safeway, Thrifty Foods, Foodland, Lawtons Drugs or FreshCo.

**Ready to Make an impact?**:
The Rehab Customer Service Representitive is responsible to provide administrative and clerical shared service support to members of the Rehab team. The Representative is accountable for timely and accurate data entry for billing, accounts receivables, invoicing, rentals and customer accounts. Thr Representative will also prepare quotes and assessments and will provide exceptional customer service to walk in or phone in clients. Actively contributes to a positive and productive working environment.

**Here’s where you’ll be focusing**:

- Coordinate Rental Requests
- Manage incoming phone calls
- Create invoices for payment, research product SKU’s
- Oversee Accounts Receivable process
- Review Age Trial Reports
- Review and resubmit weekly resubmissions
- Coordinate Rental Requests
- Manage rental inventory
- Process transfers
- Prepare quotes
- Consult with clients and clinicians
- Adhere to and implement all applicable company standards
- Other duties as required

**What you have to offer**:

- Bilingual is required
- High school diploma
- Knowledge of rehab products
- Industry knowledge of billing procedures
- May be required to lift up to 22 lbs
- Sitting for long periods of time, but may involve walking or standing for brief periods of time
- Using a computer keyboard and mouse for long periods of time
- Travel may be required

Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization.

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

While all responses are appreciated only those being considered for interviews will be acknowledged.