Level 1 Technical Support

**Position: Level 1 Technical Support** Job Summary: We are looking for a dedicated and tech-savvy individual to join our startup MSP team as a Level 1 Technical Support. The primary responsibility of this role is to provide excellent customer service and technical assistance to our clients. You will be responsible for resolving technical issues,...

Position: Technical Customer Support Level I Department: Operations/Support Reports to: Operations Lead About Us: L Squared is a SaaS company building the next generation of communication solutions for the modern business that harnesses the power of data, analytics, and a simple user interface to organize, distribute and publish content that is...

**Job Title**: Level-II Technical Support Specialist **Location**: North York, ON **Job Type**: Full Time, Permanent **Pay Rate**: $50,000 - $60,000 + Benefits **Industry**: Biometric Security Solutions **Job Category**: Technical Support Our company is seeking a Level-II Technical Support Specialist to join our Technical Services team. In this role, you...

Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize...

Duties and Responsibilities: - Analyze break/fix issues and work with empathy and sense of urgency to deliver solutions to meet customer/partner needs. - Document all customer interactions and resolutions in the existing case management systems. - Actively contribute to our technical knowledge base, online community, and other technical documentation. -...

A Technical Support Representative, will be the first line of contact for any issues regarding our customers internet related issues. For example slow speed, no internet and also help with setting up the modems we provide if they need assistance. - Manage large amounts of inbound calls in a timely manner. - Manage out bound calls as well - Identify client's...

Education: - Expérience: - **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - or equivalent experience - ** Work setting**: - Telecommunications industry - ** Tasks**: - Report on the performance of computer systems and networks - Consult user guides, technical manuals and other...

Education: - Expérience: - **Education**: - College/CEGEP - ** Work setting**: - Office building - ** Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement...

Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...

**GlobeStar Systems **is a leader in integrated clinical communication. Our cornerstone product, Connexall®, is an award-winning Enterprise grade IoT (Internet of Things) platform, purpose built for the healthcare industry. Connexall® is a sophisticated and customizable end-to-end integration and communication platform that helps its customers improve...

**Job Title**: Technical Support Specialist - Access Control **Location**: North York, ON **Job Type**: Full Time, Permanent **Pay Rate**: $50,000 - $60,000 + Benefits **Industry**: Biometric Security Solutions **Job Category**: Technical Support Our company is seeking a Technical Support Specialist - Access Control to join our Technical Services team. In...

**Technical Support Specialist** Job Summary: We are looking for a technical Support specialist to provides assistance with managing and maintaining the organization's computer systems, networks, and user environment. This role involves installing, configuring, and troubleshooting hardware and software, as well as communicating with other departments, 3rd...

**Responsibilities**: - This position is for a Professional IT support agent - Required to work from in office or at a client's site for the day, some days may be work from home - Provide technical assistance with computer hardware and software - Resolve issues for clients via phone, in person, and electronically - Recommend hardware and software...

Education: College/CEGEP - Experience: 1 year to less than 2 years **Work setting**: - Computer hardware or software retailer/wholesaler **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research...

**Who is Connectability? Who do we work with?** Connectability is a rapidly growing Managed IT Services Provider located in central Toronto. We have been delivering industry-leading Managed IT Services, Cybersecurity Services, cloud services, and data backup to clients across the GTA for 28+ years. While a lot has changed in that time, one thing that...

We are looking for a technical support desk specialist to join our Remote Operations team, to work with customers by phone or onsite to fix their computer problems and make things run right again. This is a challenging technical support job where every day is different and you’ll use industry-leading tools to help businesses eliminate frustrating computer...

Work Term: Permanent - Work Language: English - Hours: 37.5 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: Experience an asset **Work setting**: - Help desk - Telecommunications industry **Tasks**: - Give access to computer networks - Respond to users...

**ABOUT STOREFORCE** StoreForce is deeply passionate about Specialty Retail - it’s in our roots and part of every single line of code we write. We’re known to say we’re Retailers first, and a technology vendor second. Every day we strive to help Specialty Retailers set a new standard for operational excellence. The StoreForce Team is dynamic, made of...

**Responsibilities**: - This position is for a Professional IT onsite support agent for a client where you will be stationed most or all of the time - The client is located at Yonge and the 401, close to Yorkmills Station - Provide technical assistance with computer hardware and software - Resolve issues for clients via phone, in person, and...

Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Computer hardware or software retailer/wholesaler - Startup company - Help desk - Construction company - General office - Office building **Tasks**: - Consult user guides, technical manuals and other documents...