Technical Support Specialist
7 months ago
Education:
- Expérience:
**Education**:
- College/CEGEP
**Tasks**:
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
**Personal suitability**:
- Accurate
- Client focus
- Initiative
- Judgement
- Organized
- Time management
**Experience**:
- 7 months to less than 1 year
**Health benefits**:
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
**Financial benefits**:
- Life insurance
- Registered Retirement Savings Plan (RRSP)
**Long term benefits**:
- Long-term care insurance
**Other benefits**:
- Free parking available
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
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