User Support Technician
5 months ago
Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
- or equivalent experience
**Work setting**:
- Computer hardware or software retailer/wholesaler
- Startup company
- Help desk
- Construction company
- General office
- Office building
**Tasks**:
- Consult user guides, technical manuals and other documents to research and implement solutions
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
**Computer and technology knowledge**:
- IBM AS/400
- Internet
- Servers
- File management software
- Presentation software
- Communication software
- 3D graphic software
- Software development
- Quick Books
- Spreadsheet
**Area of work experience**:
- Quality assurance or control
**Area of specialization**:
- Project management
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
**Health benefits**:
- Dental plan
- Health care plan
- Vision care benefits
**Financial benefits**:
- As per collective agreement
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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User Support Technician
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User Support Technician
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North York, Canada MALISON CONTRACTING INC. SOUS-TRAITANCE MALISON INC. Full timeEducation: Bachelor's degree - Experience: 2 years to less than 3 years - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice...
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User Support Technician
5 months ago
North York, Canada MALISON CONTRACTING INC. SOUS-TRAITANCE MALISON INC. Full timeEducation: - Expérience: **Education**: - Bachelor's degree - or equivalent experience **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and...
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User Support Technician
5 months ago
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user support technician
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North Vancouver, Canada Address Signage Co Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksGive access to computer networksReport on the performance of computer systems and networksConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in...
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user support technician
3 months ago
North Vancouver, Canada Address Signage Co Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksGive access to computer networksReport on the performance of computer systems and networksConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and...
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