Service Administrator

4 months ago

Coquitlam, Canada Reotech Construction Full time

Reotech Construction has been in business since 1989 specializing in commercial interior construction. With projects spread across Metro Vancouver every project is different, offering a whole range of ventures and endeavours for you to be involved in. We believe in the importance of being part of a team you can rely on which is why we build together, shoulder to shoulder and eye to eye.

**The Opportunity**

We have an exciting opportunity for a **Service Administrator** to join our team. Reporting to the Operations Manager, Service & Small Projects, the Service Administrator will be responsible for coordinating various aspects of ongoing small commercial projects to ensure that project deadlines and budgets are met and that our valued clients are satisfied.

Your key responsibilities will Include:

- Positively and professionally represent Reotech Construction;
- Report to Operations Manager on several projects at once;
- Directly communicate with project team members, including owner, customers, site superintendents, service technicians, trades, designers, and consultants;
- Assist with the preparation of tenders and proposals;
- Update and maintain up-to-date logs for all project documentation;
- Prepare and submit start-up documents per clients’ requests and building guidelines;
- Review shop drawings for compliance and prepare/submit shop drawings for review;
- Review Daily Reports from Site Supervisors to actively track project schedules;
- Prepare and maintain service orders, service order logs and communicate/ coordinate execution with clients;
- Invoicing of service orders and progress draw invoicing of Special Projects;
- Follow up for receivable on all service order and small project invoices;
- Prepare and distribute close out documents for all Special Projects;
- Attend weekly service meetings to review scheduling requirements for Service Orders and Special Projects;
- Open and close project files;
- Review completed projects with management to improve future outcomes;
- Effectively utilize software such as Word, Excel, Outlook. MS Project skills preferred; and
- Other duties as assigned.

**Why Reotech?**
- We offer competitive compensation, $26.00 - $32.00 depending on experience.
- Extended health and dental benefits
- Long term disability & life insurance
- Employee & family assistance program
- A fun culture and a casual work environment
- Great opportunities and support for career development
- Social events throughout the year including a Christmas party you won’t want to miss
- Draws to win concert tickets and game tickets
- Gift acknowledgement for years of service
- Celebration of life events

**What You'll Bring...**
- A sparkling personality with a positive, hard-working attitude
- Service oriented with a professional and courteous demeanor
- Highly self-motivated with demonstrated client service skills
- Proven organizational and problem-solving skills with the ability to plan and see the big picture
- Effective time management and decision-making skills with the ability to multi-task and prioritize workload
- Excellent command of the English language, both written and verbal
- Minimum of 2-3 years of relevant service coordination experience paired with post-secondary education in a related field or business preferred
- Have working knowledge of the construction process and related documentation, from the project proposal phase through to project closeout
- Good understanding of procedures, methods, conditions, and documents related to the complete building process in B.C. including change orders, RFI’s, P. O’s, etc.
- Ability to work in a high-paced atmosphere
- Available for fulltime schedule (40 hrs) with the flexibility to work varying hours if needed.
- Must live & reliably commute within Metro Vancouver lower mainland.
- A valid Class 5 driver’s license paired with a driver’s abstract free from any contraventions
- Willing to travel to jobsites within the lower mainland
- Proficient with MS Office programs (Outlook, Word, Excel) with the flexibility to learn new programs if introduced
- Must be physically able to conduct routine administration tasks within an office environment.

**Come build your future with us**

**Job Types**: Full-time, Permanent

Pay: $26.00-$32.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Do you possess documentation that confirms you are legally permitted to work in Canada?

**Education**:

- Secondary School (preferred)

**Experience**:

- relevent: 2 years (required)
- Administrative experience: 2 years (required)

Work Location: In person

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