Medical Office Assistant

2 weeks ago


Surrey, Canada Guildford Family Health Full time

Work Term: Temporary
- Work Language: English
- Hours: 14 to 20 hours per week
- Education: Other trades certificate or diploma
- Experience: 2 years to less than 3 years
- Medical office assistant/specialist
- Medical reception/receptionist
- or equivalent experience
**Work setting**:

- Private sector
- Urban area
- Physician's office
- Medical clinic
- Hospital/medical facility or clinic
**Tasks**:

- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Order office supplies
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Arrange teleconferences
- Calculate billing charges
- Monitor mobile radio or telephone
- Provide directory assistance
- Provide emergency services
- Relay service to persons with disabilities
- Perform data entry
- Provide customer service
- Perform basic bookkeeping tasks
- Type and proofread correspondence, forms and other documents
- Perform general clerical duties
- Order supplies and equipment
- Maintain inventory of equipment
- Collect statistics
- Clean and maintain equipment
- Organize and maintain inventory
- Operate and maintain sterilization equipment and instrumentation for re-use according to standardized safety practices
- Reassemble equipment and assemble packs of sterile supplies and instruments for delivery to hospital departments
**Certificates, licences, memberships, and courses**:

- First Aid Certificate
- CPR Certificate
**Computer and technology knowledge**:

- Electronic medical records
- Switchboard 1-25 lines
- Electronic scheduler
- Word processing software
- MS Office
- Accounting software
- Electronic mail
- Spreadsheet
- MS Excel
- MS PowerPoint
- MS Word
- MS Windows
**Technical terminology**:

- Medical
**Security and safety**:

- Bondable
- Confidential security clearance
- Criminal record check
**Work conditions and physical capabilities**:

- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
**Personal suitability**:

- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
- Maturity
- Initiative
- Accurate
- Client focus
- Dependability
- Judgement
**Screening questions**:

- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
**Financial benefits**:

- Bonus
**Other benefits**:

- Learning/training paid by employer
- On-site amenities



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