Mortgage Operations Officer

4 months ago

Mississauga, Canada Sagewise mortgage Investment Corporation Full time

_Mortgage Operations Officer_
**About us**

Sagewise capital corporation

Sagewise Mortgage Investment Corporation (MIC) is part of the Sagewise Capital Group. Our sister company include Valuesky Mortgages founded in 2010 as a Mortgage Centre Franchise.

Our mission is to continue to shape the private mortgage lending market by delivering innovative products and providing exceptional service.

**We’re looking for a talented Mortgage Operations Officer.**

Are you a collaborative team-player with a passion for providing exceptional customer service and innovation? Do you thrive in a fast-paced, dynamic team environment? Sagewise MIC is looking for a highly motivated and skilled **Mortgage Operations Officer**.

**About Sagewise**

Sagewise MIC is part of the Sagewise Capital Group. Our sister company include Valuesky Mortgages founded in 2010 as a Mortgage Centre Franchise.

Our mission is to continue to shape the private mortgage lending market by delivering innovative products and providing exceptional service.

**Opportunity Summary**

**About the Role**

**Responsibilities**
- Facilitate all post-closing activities including loan servicing, account administration and monthly payment processing
- Resolve basic default events through effective communication. Liaise with investors and borrowers to resolve performance issues;
- Prepare and review internal and external statements for management, borrowers and solicitors, including renewals discharge, mortgage statements;
- Maintain strong and regular communications with borrowers, investors, solicitors, account managers, brokers and other stakeholders;
- Adhere to a strict follow up schedule to ensure that investors are up-to-date and informed;
- Maintain up-to-date records and reports at all times;
- Carry out all communications with the highest quality service and full attention to detail in order to foster and encourage relationships;
- Manage and facilitate internal discharge and renewal processes using the appropriate steps;
- Special projects or other duties as required

**Experience**
- 2+ years’ experience in Mortgage Operations Officer is required.
- Educational background in financial services or mortgages is preferred.
- Experience with Microsoft Word, Outlook and Excel, Google Sheets, and other database systems.
- Knowledge of Mortgage Automator and Dolphin software will be an added advantage
- Strong verbal and written communication and interpersonal skills.
- Proven ability to foster and maintain relationships, and to negotiate within set parameters.
- Organized and process-oriented, with strong problem-solving skills.
- Strong math and analytical skills.
- Ability to work under high pressure and multitask in a fast-paced environment.
- Able to work independently and as part of a team.

**Job Types**: Full-time, Permanent

Pay: $18.00-$22.00 per hour

Additional pay:

- Bonus pay

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- mortgage: 2 years (required)

Work Location: In person

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