Dispatch Office Assistant

2 weeks ago

Oakville, Canada International Union of Operating Engineers Local 793 (IUOE Local 793) Full time

**Job Profile**:
The successful applicant will be responsible for the administrative functions of the position, working under the day-to-day guidance of the Dispatch Specialist and the overarching direction of the Provincial Dispatcher.

**Job Responsibilities / Duties**:
1. To help dispatch members to employers in all areas and all sectors throughout on Ontario by:

- maintaining out-of-work lists for members in all areas;
- categorizing the out-of-work lists for various skills and agreements;
- preparing job requisitions;
- identifying qualified members from the out-of-work lists;
- issuing clearance cards for work assignments;
- providing advice and direction to new and existing members on dispatch opportunities;
- recording all contacts and dispatch placements;
- referring member issues or concerns to the appropriate office or department;
- maintaining a file on all members registered in all areas;
- preparing dispatch reports for IUOE Local 793 management and membership.

2. To help process new and existing members into the dispatch system by:

- providing information on IUOE Local 793 member dispatch policies and procedures;
- entering and maintaining new and existing member information in the dispatch system;
- assigning potential members to probationary dispatch placement if possible;
- registering new members on the out-of-work lists and helping to facilitate member check-ins to maintain their status on the out-of-work lists;
- explaining upcoming or available work to members;
- categorizing new members according to skills and agreements in the system.

3. To perform other related duties as required, such as:

- maintaining a current working knowledge of all collective agreements in all areas, both past and present;
- maintaining a current working knowledge of the IUOE Local 793 By-Laws, Constitution, policies and procedures;
- contributing to articles related to dispatch for distribution in the IUOE Local 793 publications as needed.

4. Other duties, when required, as may be assigned by the Business Manager, or Human Resources Department.

**Job Requirements**:

- A college diploma or university degree related to office administration or similar, or equivalent relevant administrative experience;
- Experience working in an office setting or in a dispatch capacity is preferred;
- Knowledge of the construction industry and equipment as it relates to our environment;
- Knowledge and experience in the interpretation of Collective Agreements;
- Must display excellent comprehension, retention and consistent logical thought processing skills;
- Passionate about helping others with excellent customer service skills;
- Empathetic and able to handle emotional persons in a mature, professional manner;
- Protection of information and maintaining confidentiality is paramount;
- Must demonstrate a high standard of professional conduct, ethics and reliability;
- Excellent written, oral and interpersonal skills are required;
- Strong attention to detail in a high-volume workload setting;
- Initiative to solve problems and able to work effectively under deadline situations;
- Capable of organizing job responsibilities and prioritizing assignments;
- Strives to grow professionally and keeps alert to current practices concerning this position;
- Copes successfully with on the job demands and maintains personal composure in stressful situations;
- Ability to work both independently and as a team player;
- Ability to communicate in French, Portuguese and/or Italian is an asset.

If you are qualified and interested in this position, please submit your cover letter and resume to the attention of Human Resources.

**Salary**: $1,290.90 per week

**Benefits**:

- Company events
- Company pension
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- This is an in-person role with no option to work remotely. Are you willing to come to the office everyday?

**Experience**:

- administrative assistant: 1 year (preferred)
- dispatch: 1 year (preferred)

Work Location: In person

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