IT Service Management Tool Administrator

4 weeks ago


Regina, Canada Atlantis IT group Full time

**Role**:IT Service Management**

**Location**:Regina, (HYBRID)**

**Duration
- Long Term**

**Responsibilities**

Review queues for trends and seek opportunities to improve team services using data available in ServiceNow.

Initiate escalations and manage severity 1 and 2 incidents and RCAs on behalf of the team



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