IT Service Management

3 weeks ago


Regina, Canada Atlantis IT group Full time

**Role**:IT Service Management**

**Location**:Regina, SK**:

- Hybrid**

**Duration
- Long Term**

**Exp Required: 5+ Years.**

**Primary Skill**

Service Management, Service Now

**JOB DESCRIPTION**:
Review queues for trends and seek opportunities to improve team services using data available in ServiceNow. Initiate escalations and manage severity 1 and 2 incidents and RCAs on behalf of the team.


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