Book Keeper/ Receivable/ Payroll Administrator

2 weeks ago


Ottawa, Canada Terrace Wellness Group Full time

We are seeking a qualified bookkeeper/ Accounts Receivable/ Payroll Administrator. TWG is looking for a competent Administrator to assist the Billing Operations Team in collecting payments and resolving account balances for health plan claims. The Administrator will be responsible for collecting payments from patients and third-party payers. They will work with other members of the Billing Operations Team to create and optimize tools/processes related to collections, recovery of bad debt and claims reconciliation. They will also balance maintaining trustful relationships and ensuring timely payments. Our Administrator should exhibit professionalism and trustworthiness. They should have excellent communication and negotiation skills and an ability to work independently.

**Duties and Responsibilities**:

- Track information about patient payment accounts and the status of collection efforts.
- Collecting and recording patient responsibility for healthcare services.
- Quickbooks accounting experience
- Work with the Billing Operations team on improving existing workflows and implementing new processes.
- Work with TWG Client Support team to smoothly coordinate communication and manage various payment problems.
- Work with health plan partners to manage and process claims.
- Collaborate with technical teams to identify bugs and improve the client and provider experiences.
- Collaborate with other members of the Billing Operations team on short-term projects.
- Maintain monthly billings, invoicing and collections.
- Monitor accounts to identify outstanding debts.
- Investigate historical data for each debt or bill.
- Find and contact clients to ask about their overdue payments.
- Take actions to encourage timely debt payments.
- Process payments and refunds.
- Resolve billing and customer credit issues.
- Update account status records and collection efforts.
- Report on collection activity and accounts receivable status.
- Accounts Payable, Account Reconciliation.
- Helping with payroll duties.

**Requirements**:

- Bachelor’s degree or diploma with relevant experience.
- Professional Certification (CPA) is an asset.
- A solid understanding of accounting, finance, and business principles and acumen.
- Prior experience with medical billing or collections a plus.
- Effective time management skills.
- Excellent attention to detail.
- Excellent communication skills, both verbal and written.
- Previous experience with Microsoft Office, including Microsoft Excel.

**Experience**:

- Accounting: 1 year (preferred)
- Bookkeeping: 1 year (preferred)



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