Change Management Consultant

7 months ago

Toronto, Canada Valtech Group Full time

**Change Management Consultant**

**What we are looking for**:
As the Change Management Consultant supporting an ecommerce replatforming, you will guide the client through the human side of the digital transformation, creating awareness, fostering understanding, and preparing stakeholders to adopt changes while minimizing resistance. This is a remote role with a possibility of 25% travel to the client office or team meetings in 3rd party locations.

If you are seeking a strategy role, this is not for you. It’s a “roll up your sleeves, get into the details,” tactical role, with knowledge of website merchandising and retail an advantageous addition to practical experience fostering change adoption.

**Why you should join Valtech?**

**Flexibility**:We trust in the expertise, skills, and actions of our colleagues. That’s why we provide a flexible work schedule that supports work/life balance.

**Career Advancement**:We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment.

**Learning and Development**:We foster a culture that encourages and promotes professional growth and development, with continuous learning through our in house LMS (Ask us about the Academy)
- Back to the role:_

**What you will do**:

- Work with internal and client teams to identify and assess stakeholders
- Identify and plan for communication of release-specific changes and impacts
- Partner with Valtech product and project management to create training plans; support the development and delivery of training programs in a Train the Trainer format
- Develop the change plan and integrate it into the project plan
- Collaborate with clients to identify stakeholder engagement opportunities
- Identify and mitigate resistance to change
- Evaluate and track the progress of stakeholder readiness
- Collaborate with program leadership to establish change adoption success metrics; monitor and report on change adoption progress

**What you should have**:

- 3 to 5 years experience in change management or related fields
- Familiarity with recognized change methodologies and ability to communicate how people go through change
- Familiarity with e-commerce technology
- Work experience in retail buying, planning, merchandising, or site merchandising
- Experience managing at least one change management work stream in a large-scale organizational change initiative from project start to project close
- Exceptional communication skills, with the ability to create a compelling and engaging narrative, including visual storytelling
- Tenacity and persistence to gather information and lead team members to action
- Ability to show empathy and understanding of diverse perspectives to influence others and move toward a common vision or goal
- Familiarity with project management approaches, tools, and cycles
- Ability to plan work yet remain agile and flexible

**Additional desirable qualifications**
- Prosci® or other widely recognized change management certification

**Valtech: The Experience Innovation Company**

Technology has remade the way we live, work, and connect. Every day new products, services, and features are raising our expectations in every aspect of our lives. It’s become common for whole new categories and consumer behaviors to emerge and disrupt legacy businesses. **And as it becomes easier to digitize, launch, and evolve, the rush to leap ahead is quickly becoming a race to parity. **Now that technology has once again leveled the playing field, we believe the next frontier and greater value lives in the experience. And that means the world needs a new kind of company to unlock that value.

**We are the Experience Innovation Company**. We know that experience now touches every level of your enterprise. It may necessitate fundamental changes in organizational design or require complex integration throughout your tech stack. It may start by catalyzing data to create emotional moments of connection with your customers, inspiring loyalty and brand love. Or it may come to life by getting innovation initiatives out of presentation decks and into the hands of your customers. **No matter where experience innovation begins in your company, we are organized to help clients break through silos, redefine success, and deliver exponential value.**

**Our values give our work purpose**. We care deeply about the transformative impact technology can have on the world and honor our duty to approach it responsibly. We share our diverse identities, knowledge, expertise, and skills in an open dialog rooted in respect and inclusivity. And we dare to pursue uncommon solutions and simplify the complex.

**Share**:As a global company with diverse talent, we value and embrace open dialogue. We share our expertise, wisdom and full attention with our clients and colleagues

**Dare**:Entrepreneurship and curiosity is in our DNA. We thrive

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