Sales and Events Coordinator

6 months ago


Victoria, Canada MARRIOTT VICTORIA INNER HARBOUR Full time

**Position: Sales and Event Coordinator**

**Reports to: Director of Sales**

**Start Date: Immediate**

**Schedule: Full-time**

Managed by Atlific Hotels, the full-service, upscale Victoria Marriott Inner Harbour overlooks Victoria's vibrant and dynamic downtown, located just steps from world class attractions, shopping, venues, and dining. With 236 elegantly appointed rooms and 5,000 square feet of meeting space, this hotel is committed to providing exceptional and personalized customer experiences that set new standards for modern hospitality.

Join our dynamic team as a Sales and Event Coordinator, where you'll play a pivotal role in creating unforgettable experiences. Collaborate with clients to plan, organize, and execute exceptional events, while also driving sales through effective communication and relationship-building. If you're a detail-oriented multitasker with a passion for hospitality, this is the perfect opportunity to contribute to our success in delivering outstanding events and achieving sales targets.

This position involves a variety of duties which include but are not limited to:

- Answer telephone calls, qualify inquires and direct them to the appropriate sales contacts.
- Manage communications to and from the sales office efficiently, using clear, concise and professional language.
- Liaise and communicate with operational departments as required.
- Develop and deliver written internal and external communications.
- Work closely with and stand in for Event Manager as needed.
- Conduct site inspections and support as needed.
- Assist Sales Team with creating proposals, contracts, banquet event orders and other documents.
- Create and distribute daily, weekly and monthly reports.
- Create resumes and lead weekly group resume meetings.
- Manage information gathering and filing of pre/post-event reports.
- Manage group room blocks and traces.
- Ensure the ongoing maintenance of customer and event detail in multiple systems.
- Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event.
- Learn and support all internal systems including Subject Matter Expert training for CI/TY system
- Supports and assists in the coordination of Social Media and Marketing efforts on behalf of hotel.
- Assist with general sales office management and organization.
- Develop and maintain positive working relationships with others, respond appropriately to concerns of other employees.
- Take on projects and assist Director of Sales, Sales Managers and Event Managers as needed.

**Requirements**:
The successful applicant will possess the following knowledge, skills, and abilities and be able to explain and demonstrate that they can perform the essential functions of the position.
- Minimum one year experience in a similar hotel environment - Sales, Revenue, Marketing and/or Events preferred.
- Strong attention to detail and excellent organizational skills.
- Exceptional time management skills.
- Strong Microsoft Office suite knowledge - Word, Excel, PowerPoint.
- CI/TY experience would be considered an asset.
- Flexible schedule that allows for work outside of office hours at times to meet deadlines, attend client functions etc.
- Post-secondary education in marketing, sales, business administration or Hospitality.
- Ability to meet deadlines in a fast-paced environment.
- Excellent oral/written communication skills.
- Demonstrated ability to work in a team oriented, multi-tasked environment.
- Self-motivated with high energy levels and a positive attitude

The Marriott Team demonstrates a daily commitment to excellence by providing professional and memorable experiences that put people first.

**Job Types**: Full-time, Permanent

**Salary**: $49,200.00-$51,400.00 per year

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person


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