Client Service Associate

7 months ago

Mississauga, Canada Northbridge Financial Corporation Full time

Nous sommes Les assurances Federated. Nous servons les entreprises canadiennes avec fierté depuis 100 ans. Nous sommes reconnus comme étant l’un des plus importants fournisseurs d’assurance des entreprises au Canada. Nos employés sont engagés à répondre aux besoins particuliers de nos clients, et nous faisons tout en notre pouvoir pour aider les entreprises canadiennes à connaître un avenir meilleur et plus sécuritaire. Nous sommes une entreprise formée de personnes passionnées qui placent les gens au cœur de leurs préoccupations. Souhaitez-vous vous joindre à une équipe qui croit en l’importance de travailler fort, et d’avoir du plaisir au travail, tout en améliorant les choses? Ne cherchez pas plus loin que Les assurances Federated.

Supporting one of our Commercial Insurance Specialist (CIS) we’re looking for an exceptional Client Service Associate to provide excellent customer service to our clients as well as support in the day to day running of our CIS book of business.

The most important characteristics of our best Client Service Associate are that they are customer-focused, flexible, able to multi-task and possess exceptional attention to detail.

In other words, they’re awesome. If you are too, consider joining us to support our Client Service team

**You’re great at**:

- Customer Service & Communication
- Handling high-volumes of requests in a timely and accurate manner
- Assisting your Commercial Insurance Specialist

**You have**:

- Post-Secondary education (College or University)
- 2 years of front-line Customer Service experience
- Exceptional communication skills
- Team-first mentality

**We’re great at putting you first by**:

- Prioritizing your well-being (Wellness Program, flexible health benefits, employee assistance)
- Promoting balance (flexible schedules, generous time off, and work from home options)
- Supporting your financial health (employee share purchase plan, pension plans, discount on staff insurance)
- Helping you grow in your career (education assistance, internal mobility)
- Caring about the community and the causes you believe in (donation matching, team volunteering)

À la Federated, nous avons à cœur de créer un milieu de travail inclusif où nous célébrons les employés et les accueillons comme ils sont. Peu importe qui vous êtes ou ce qui vous rend unique, nous vous accueillons à bras ouverts. Veuillez simplement nous indiquer comment nous pouvons vous aider ou vous accommoder au cours du processus de sélection.

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