Medical Office Assistant/receptionist

3 weeks ago


Oakville, Canada Oak Trafalgar Medical Clinic Full time

**Medical Receptionist** **Position Summary**
- Part time _position in a family medical clinic in Oakville, located at J6 - 261 Oak Walk Drive. We are looking for an experienced, independent medical office receptionist well oriented " Bilingual" is preferred in addition to English, " Mandarin/Chinese/Indian/Urdu"

**Responsibilities**:

- Appointment scheduling
- Greet patients, validate health cards and obtain demographics
- Manage referrals and specialist appointments
- Maintain office inventory, order supplies as needed
- Process documents (faxing, mailing, scanning)
- Facilitate communication between physicians and patients with appropriate documentation
- Reconcile OHIP payments, collect uninsured payments and maintain records
- Direct patients to exam rooms and assist with basic vitals when possible
- Exam room set up, maintenance and organization
- Manage vaccine orders and storage

**Qualifications, skills and experience**:

- Bachelors Degree and/or College Degree in Office Administration
- Knowledge of office procedures and medical terminology
- OHIP and third party billing experience
- Excellent interpersonal and communication skills (oral and written)
- Respond to patient inquiries in a pleasant, courteous, professional and well informed manner, on the phone and in person.
- Ability to provide top customer service
- Maintain a high level of cultural awareness and sensitivity
- Ability to work well and be adaptable in a fast paced environment and be able to multitask efficiently
- Excellent problem solving skills and detail oriented
- Exceptional organization and time management skills
- Computer literacy skills are an asset
- **Must have experience with EMR (Oscar preferred)**:

- Proficient with Microsoft Word and Microsoft Excel
- Must be able to work flexible hours as needed

**Previous experience in a Medical Clinic is REQUIRED. Only applicants that have previously worked in a Medical Clinic will be considered for this position.**
- **MUST be available to work on weekends.**_

**Please ensure your availability is outlined in your cover letter.**

**Job Type**: Part-time

**Salary**: From $18.00 per hour

Schedule:

- Evening shift
- Monday to Friday
- On call
- Weekend availability

Supplemental pay types:

- Overtime pay

COVID-19 considerations:
To keep our staff, physicians, pharmacists and patients safe, we've installed barriers and have limited in-office patient traffic.

Gloves, masks and hand sanitizer are provided for staff protection.

Work Location: In person



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