Lead Records Retention Coordinator

6 months ago

Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you’ll be doing

As the Lead Record Retention Coordinator (Lead RRC) for Human Resources (HR) in Canada, you will provide proactive advice and specific solutions in response to records management requirements to colleagues, all while ensuring compliance to enterprise requirements as set out in the Data Lifecyle, Data Governance and Records Management Policy and supporting documents. Where possible, through your monitoring and oversight you will identify and support colleagues in mitigating potential issues before they arise. You will manage cyclical processes and provide operational support to the Director, HR Regulatory Affairs who serves as the lead Senior Records Officer, and will be a trusted advisor to a team of HR record retention coordinators (RRC) and points of contact. You ensure that changes at the enterprise level are implemented and communicated to your colleagues.
- At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote._

How you’ll succeed- Records management - Some experience in, or knowledge of, records management principles/practices. Ensure a structured approach to managing CIBC records and find satisfaction in ensuring this structure is maintained. Develop and champion best practices in records management, for all types of electronic records.- Planning - Manage your time well, track multiple deliverables and develop work back plans that take into account deadlines, workload and potential black-out periods. Lead records management activities across Human Resources.- Relationship building & Influencing - Build strong relationships with various teams, by working with internal partners, to influence desired outcomes, and ensure the co-ordination of key deliverables. Oversee and advise on activities to be carried out by a team of RRCs and SPOCs.- Collaboration - Consult on changes that impact records management within the department and at the enterprise level.- Problem solving - Collect information, understand where dependencies exist, to develop effective solutions.- Quality reviews - Conduct quality checks to validate adherence to established requirements

Who you are- Passionate about managing information and ensuring organizational efficiency, you know how important it is to know where to find what you’re looking for and want to make sure others can too. You are great with detail and you also see the ‘big picture’ by taking an enterprise perspective when needed. You plan and execute against key deliverables.-
- You use your strong interpersonal and communications skills (verbal and written) to build relationships with various teams. You love to learn and share your knowledge with others to ensure colleagues can carry out their tasks with confidence in the most efficient and effective way possible. You listen and ask the right questions. You can skillfully communicate requirements in a way that responds to your audiences’ needs.- You understand that success is in the details. You notice things that others don't. You understand policy requirements and are able to work within those parameters. Your critical thinking skills help to inform your decision making.- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to know

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