HR Officer

1 week ago


Toronto, Canada Qatar Airways Full time

We are pleased to announce an incredibly exciting opportunity to join our International Human Resources team as Human Resource Officer for the Americas region, based in Toronto, Canada.

Reporting to the Regional HR Business Partner Americas you will be responsible for supporting HR administration activities across North and South America including USA,Canada, Brazil and Mexico.

You will add immediate value by providing HR administration support to line managers in our Ground Services, Commercial and Cargo in the areas of employee relations, compensation and benefits, leadership development, performance management, and talent management.

This represents a fantastic opportunity to join a fast-paced environment in a leading Aviation group to contribute to our continued development and evolution.

About the role:

- Develop HR planning strategies with line manager which consider immediate and long term staff requirements in term of numbers and skill levels, as well as development needs.
- Provide a range of HR services and support to all departments including Commercial, Ground Services, Cargo and Finance and coordinate all employee issues.
- Work closely with departments assisting line managers to understand and implement policies and procedures.
- Support and implement Head Office HR initiatives.
- Partner with Talent Development team to analyses and priorities training and development needs in conjunction with the departments and in line with the corporate agenda.
- Supervise and oversee all matters related to the administration of employment records and related documents (including terms of employment, contract renewals, probation report, and end of employment reports, termination checklists, employee records and files) and ensure compliance to local labor requirements and QR standards and policies.
- Liaise with Finance department in monthly payroll preparation.
- Responsible for HR administration for the entire employment cycle (sourcing, recruitment, selection in conjunction with Recruitment Specialist, on boarding, performance management, progression, separation) in compliance with local laws and QR policies.
- Coordinate the orientation of new employees and process probationary reviews.
- Assist department managers with particular employee relations issues, such as improvement performance plans.
- Liaise with Works Councils / Unions if applicable.
- Act as first point of contact with local workers representatives and coordinate meetings and actions effectively to ensure a healthy social dialogue in both the Company’s and the employee interests (where applicable).
- Perform other department duties related to his/her position as directed by the Head of the Department

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

**Qualifications**:

- Relevant College or University qualification to min Bachelor's level with Minimum 4 years relevant experience
- Experience in employment law and other government compliance regulations
- Experience supporting multinational workforce.
- Ability to communicate effectively in a multicultural, multinational environment to all levels in the organization.
- Experience in providing HR administration support in recruitment activities, investigations, grievance and disciplinary matters.
- Exposure to HRMS such as Oracle
- Airline experience will be an added advantage

This role may require regular travel across the Region.

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.


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