District Manager

6 months ago

St Catharines, Canada H&R Block Canada Full time

**St Catharines, ON (On-Site)**:
**DISTRICT MANAGER - St. Catharines**

H&R Block is the world’s largest tax services provider and the leader in the tax preparation industry. Each year, H&R Block employs thousands of seasonal and part-time Associates nationwide. Many Associates return to H&R Block year after year Some return to earn extra income and others return to grow their career with H&R Block.

The Opportunity:
Key areas of responsibilities:

- Lead the District through operational direction using approved policies and procedures.
- Execute with excellence to implement national strategies and plans.
- Champion Service Excellence to ensure a world class experience for every client.
- Develop local district plans to grow clients, grow revenue, and enhance the client experience.
- Prepare annual fiscal-year budgets for the district.
- Conduct daily, weekly, and monthly review of various reports and financials results.
- Manage labour on a daily basis to ensure actual spend is in line with budget.
- Plan and engage in local marketing events to grow new clients.
- Deliver Tax Academy classes through instructors to train new students and upgrade prior student tax knowledge.
- Recruit, interview, hire, train, mentor and supervise seasonal and off
- season Associates.
- Conduct weekly seasonal Office Leader meetings.
- Assist with analysis of retail footprint, including location selection of new/relocated offices.
- Set up and take down temporary pop-up kiosk locations with retail partners.
- Work with local property managers on any Landlord unit issues.
- Responsible for ordering all consumables such as office supplies and marketing collateral.
- Daily review of client incident tickets and act on resolution.
- Conduct office visits to ensure standard operating procedures are being followed.
- Monitor competitor activity and make recommendations.

Key Qualifications:

- Bachelor’s degree in Business or other related field or an equivalent combination of education and work experience.
- Three to five years of business experience in a client based, retail or equivalent environment that includes planning, budgeting and effective people leadership.
- Previous experience coaching and managing employees on day-to-day operations challenges.
- Strong interpersonal and communication skills to interact with all levels of the organization
- Well organized and able to multi-task while delivering on deadlines.
- Proven analytical and problem-solving skills with a solutions-oriented attitude.
- Willingness to work irregular schedules.
- Ability to travel up to 50% of your time in peak tax season.
- Valid driver’s license required, along with a reliable vehicle and current/valid vehicle insurance.

We offer our Associates a thriving environment in which to expand their skills and develop their potential. Here are some of the benefits that our permanent Associates enjoy:

- A competitive salary and bonus plan, dependent on experience.
- A comprehensive group benefits package including a wellness account.
- An employer-matching Registered Retirement Savings Plan for those Associates who contribute to the RRSP Plan.
- Free tax preparation service for associates; discounts for their families and friends.
- Ability to participate in the Company’s Employee Stock Purchase Plan after one year of employment.

Do you have a passion for Client Service, along with the skills and qualifications required for this GREAT opportunity?

  • District Manager

    2 months ago

    St. Catharines, Canada H&R Block Canada Full time

    **St. Catharines**: **DISTRICT MANAGER (St. Catharines)** Unleash your potential and lead a winning team with H&R Block, the unrivaled leader in the tax preparation industry in Canada! Reporting to the Regional Director you will oversee 12 thriving offices in the St. Catharines region. **Your focus**: - Lead your district towards outstanding...

  • Records Management Officer

    6 months ago

    St. Catharines, Canada District School Board of Niagara Full time

    District School Board of Niagara Records Management Officer Working at the District School Board of Niagara (DSBN) means being part of a supportive, innovative community that works towards doing what is best for students, and helping every individual achieve success. We proudly serve over 40,000 students across almost 100 elementary and secondary schools...

  • Manager, Planning

    6 months ago

    St. Catharines, Canada District School Board of Niagara Full time

    District School Board of Niagara Manager, Planning Working at the District School Board of Niagara (DSBN) means being part of a supportive, innovative community that works towards doing what is best for students, and helping every individual achieve success. We proudly serve over 42,000 students across almost 100 elementary and secondary schools in...

  • Maintenance Systems Specialist

    3 weeks ago

    St. Catharines, Canada District School Board of Niagara Full time

    The District School Board of Niagara Maintenance Systems Specialist **Posting Date**: December 2, 2024 Join the District School Board of Niagara and Facility Services Department as a Maintenance Systems Specialist and become an integral part of an organized and responsible division dedicated to maintaining DSBN facilities and equipment for educational and...

  • Maintenance Systems Specialist

    3 months ago

    St. Catharines, Canada District School Board of Niagara Full time

    The District School Board of Niagara Maintenance Systems Specialist **Posting Date**: September 26, 2024 Join the District School Board of Niagara and Facility Services Department as a Maintenance Systems Specialist and become an integral part of an organized and responsible division dedicated to maintaining DSBN facilities and equipment for educational and...

  • Employee Relations Officer

    3 months ago

    St. Catharines, Canada District School Board of Niagara Full time

    District School Board of Niagara Employee Relations Officer Working at the District School Board of Niagara (DSBN) means being part of a supportive, innovative community that works towards doing what’s best for students, and helping every individual achieve success. We proudly serve over 40,000 students across almost 100 elementary and secondary schools in...

  • Computer Technician

    6 months ago

    St. Catharines, Canada District School Board of Niagara Full time

    District School Board of Niagara - Education Centre Information Technology Services One (1) Full-time Permanent 40 Hours per week Working at the District School Board of Niagara (DSBN) means being part of a supportive, innovative community that works towards doing what’s best for students, and helping every individual achieve success. We proudly serve...

  • Employee Absence Coordinator

    6 months ago

    St. Catharines, Canada District School Board of Niagara Full time

    District School Board of Niagara Employee Absence Coordinator Working at the District School Board of Niagara (DSBN) means being part of a supportive, innovative community that works towards doing what is best for students, and helping every individual achieve success. We proudly serve over 40,000 students across almost 100 elementary and secondary schools...

  • Its Operations Supervisor

    3 months ago

    St. Catharines, Canada District School Board of Niagara Full time

    District School Board of Niagara IT S Operations Supervisor Working at the District School Board of Niagara (DSBN) means being part of a supportive, innovative community that works towards doing what is best for students, and helping every individual achieve success. We proudly serve over 42,000 students across almost 100 elementary and secondary schools in...

  • Community Outreach Coordinator

    6 months ago

    St. Catharines, Canada District School Board of Niagara Full time

    District School Board of Niagara Community Outreach Coordinator Working at the District School Board of Niagara (DSBN) means being part of a supportive, innovative community that works towards doing what is best for students, and helping every individual achieve success. We proudly serve over 40,000 students across almost 100 elementary and secondary...

  • Trade Foreman

    2 months ago

    St. Catharines, Canada District School Board of Niagara Full time

    The District School Board of Niagara Trade Foreman **Subclass**: Architectural and Mechanical **Posting Date**: October 29, 2024 Join the District School Board of Niagara and Facility Services Department as a Trade Foreman and become an integral part of an organized and responsible division dedicated to maintaining DSBN facilities and equipment for...

  • Construction Project Coordinator

    3 months ago

    St. Catharines, Canada District School Board of Niagara Full time

    District School Board of Niagara Construction Project Coordinator 12-Month Contract (2 Positions) Working at the District School Board of Niagara (DSBN) means being part of a supportive, innovative community that works towards doing what is best for students, and helping every individual achieve success. We proudly serve over 42,000 students across almost...

  • Financial Analyst

    6 months ago

    St. Catharines, Canada District School Board of Niagara Full time

    Financial Analyst District School Board of Niagara - Education Centre Financial Reporting One (1) Full-time position 35 Hours per week The District School Board of Niagara has a position for Financial Analyst in DSBN’s Financial Services Department. Reporting to the Manager, Financial Reporting, the successful applicant will be a key part of the...

  • Administrative Assistant to The Administrator of

    3 months ago

    St. Catharines, Canada Niagara Catholic District School Board Full time

    Are you an energetic and organized individual with top-notch communication and customer service skills? If you are passionate about supporting a program that enriches the lives of international students, we have an exciting opportunity for you! Serving as a member of the International Education Department, the Administrative Assistant to the Administrator of...

  • Its - Security Officer

    3 months ago

    St. Catharines, Canada District School Board of Niagara Full time

    District School Board of Niagara ITS Security Officer Working at the District School Board of Niagara (DSBN) means being part of a supportive, innovative community that works towards doing what is best for students, and helping every individual achieve success. We proudly serve over 42,000 students across almost 100 elementary and secondary schools in...

  • Supervisor of I.T. Core Systems

    1 month ago

    St. Catharines, Canada Niagara Catholic District School Board Full time

    Supervisor of I.T. Core Systems Are you ready to take the lead in optimizing I.T. Infrastructure and drive technological excellence? Do you have the expertise to configure and manage IT core systems with precision? If you answered yes to these questions, we may just have the opportunity for you! Reporting to the Cloud Infrastructure Administrator,...

  • Casual Outdoor Guide

    6 months ago

    St. Catharines, Canada District School Board of Niagara Full time

    Outdoor Guide District School Board of Niagara - Outdoor Education Campuses Up to 35 Hours per week Working at the District School Board of Niagara (DSBN) means being part of a supportive, innovative community that works towards doing what’s best for students, and helping every individual achieve success. We proudly serve over 40,000 students across...

  • Outdoor Guide

    6 months ago

    St. Catharines, Canada District School Board of Niagara Full time

    Outdoor Guide District School Board of Niagara - Outdoor Education Campuses One (1) Temporary / Term position 35 Hours per week Starting asap up to May 29, 2024 Working at the District School Board of Niagara (DSBN) means being part of a supportive, innovative community that works towards doing what’s best for students, and helping every individual...

  • Supply Designated Early Childhood Educators

    2 weeks ago

    St. Catharines, Canada District School Board of Niagara Part time

    DISTRICT SCHOOL BOARD OF NIAGARASupply / Long Term OccasionalDesignated Early Childhood Educators (DECE’S)On-call working up to 35 hours per WeekOngoing PostingWorking at the District School Board of Niagara (DSBN) means being part of a supportive, innovative community that works towards doing what’s best for students, and helping every individual...

  • Facilities Maintenance Systems Coordinator

    3 weeks ago

    St. Catharines, Ontario, Canada District School Board of Niagara Full time

    Job Description">">The District School Board of Niagara is seeking a highly organized and detail-oriented individual to fill the role of Facilities Maintenance Systems Coordinator.">This position plays a critical role in maintaining accurate and up-to-date data on building systems and components, ensuring seamless operations across our educational...