Administrative Assistant

2 weeks ago


Mississauga, Canada Gallagher Full time

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

We are looking for an enthusiastic team player with a strong balance of customer service expertise, communication and technical skills to join our Administration Team. As the Administrative Assistant you will perform a variety of office support and administrative duties, such as being a member of our Centre of Excellence team, relaying and resolving routine telephone and/or walk‐in inquiries, processing invoices, composing a variety of standard documents and correspondence, scheduling meetings, performing data entry, office supply ordering and establishing/maintaining our record retention.

How you will impact the business
- Collaborate with fellow Centre of Excellence team members by answering incoming calls and direct the caller to appropriate associate; transfer caller to voice mailbox when associate is unavailable; takes and retrieves messages
- Greet and direct visitors to the company; manages reception area to maintain a professional image
- Receive, scan and forward incoming mail. Process outgoing mail - Canada Post / ICS /Courier
- Ordering, receiving, stocking and distribution of office supplies
- Perform administrative tasks and operational support activities for Senior Leaders
- Act as a liaison with other departments on basic administrative and operational matters
- Prepare onboarding kits for new hires, including desk preparation, parking passes, key/pass card Set up for new hires/employees
- Assist with internal office moves
- Assist with on-site event planning/internal events - retirement parties etc.
- Assist with facilities/maintenance request calls for the office
- DMS administrator support-setting up and maintain client files
- Other localized requirements

What makes you successful
- Excellent communication and interpersonal skills (telephone, written and face to face)
- Good level of empathy and diplomacy
- An enthusiastic, professional and flexible attitude to work with a common sense approach
- Keen to develop over a period of time with a willingness and ability to learn
- A reliable, dependable, professional
- Advanced computer proficiency with MS Office
- Detail oriented, highly organized and customer service oriented
- Attention to detail with a high level of accuracy
- Ability to multi‐task between a variety of tasks, projects, and deadlines

**Requirements**:

- Secondary school diploma required; post-secondary education an asset
- Minimum of two year’s administrative or business office experience; reception/call center experience preferred
- Advanced computer proficiency with Microsoft Office products including Adobe Suite/InDesign

What we can offer you

Gallagher offers competitive salaries and bonus plans. We offer benefits, including; medical/dental, life & dependent life, AD & D, pension/group savings plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, discounted gym membership, opportunity for flexible work hours, paid sick days, personal days, employee education recognition program, employee referral bonus program and more.



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