Administrative Assistant
4 weeks ago
The Administrative Assistant’s role is to organize, administrate and facilitate the daily business within the company - by performing a variety of general administrative and clerical services. This position requires a customer-centric, friendly and positive individual who is known to work collaboratively to attain both personal goals and as well as achieve the company’s mission. They also require a high level of organization, multitasking capabilities as well as excellent interpersonal skills. The Administrative Assistant will report directly to the Assistant Controller.
**Regular Working Hours** **- Monday to Friday - **8:00 AM - 5:00 PM
**Responsibilities**
- Provide exceptional customer service to all customers.
- Greet visitors and answer incoming phone calls in a professional manner - screen as many calls as possible, direct as appropriate. Previous experience managing customer calls requesting service repairs would be an asset.
- Gather appropriate information from customers for service call requests as required
- Follow up with the customer to update the invoice with a purchase order where required
- Update invoices to customer portals.
- Assist with invoicing as required
- Coordinate customer document requests (WSIB Clearance, Certificate of Insurances, Form 1000) and liaison with accounting on prequalification documents
- Assist accounts payable as required
- Place orders and ensure sufficient inventory is maintained for office supplies
- Schedule and arrange courier pick-up and deliveries
- Continuously update in-house filing system
- Provide back-up for other administrative team members during vacations, absences and peak billing deadlines (including invoicing)
- Enter sales leads into CRM system (future)
- Other duties as reasonably assigned
**Requirements**:
- Strong presentation, written, and verbal skills
- Effective communication skills with individuals at all levels of the organization.
- Strong morals and ethics, along with a commitment to confidentiality.
- Knowledge of MS Office and Excel.
- Good organizational, time management and prioritizing skills.
- Ability to interpret and implement company policies and procedures.
- Attention to detail in all areas of work.
- Previous experience in HR functions would be an asset
**Job Type**: Permanent
**Salary**: From $48,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care
Schedule:
- 8 hour shift
Work Location: One location
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