Client Care Coordinator

7 months ago


Victoria, Canada Nightingale Medical Supplies Full time

**Minimum Requirements**:

- Previous customer service experience (5 years)
- Excellent verbal and written communication skills
- Compassion and care when working with customers & other team members
- Ability to multi task and time-manage
- Ability to efficiently organize your work and set priorities

**Responsibilities**:

- Greet and connect with customers by offering assistance, sharing product suggestions and additional store-related information
- Fit clients in compression garments and mastectomy products with compassion and care
- Perform administrative duties such as booking appointments, inventory ordering and shipping and receiving
- Position is a mix of customer service and administrative duties (more admin duties than customer service)
- Answer customer inquiries and process orders

**Rewards/Perks**:

- Annual wage reviews with increases
- Bonus Program
- Extended Health Benefits (Medical, Dental, Eyeglasses, Long Term Disability, RRSP Contributions)
- Annual AGM retreat and company events
- Tight-knit teams and a culture of work life balance

**Company Profile**:

- Nightingale is an industry leader specializing in post-operative medical products.
- We offer fittings and nursing support to complement our product offerings.
- Nightingale has 7 locations throughout BC, supporting clients with product, services and education as they return to regular life.

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$22.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- RRSP match
- Store discount
- Vision care
- Wellness program

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

**Experience**:

- Customer service: 5 years (required)

Work Location: In person


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