Client Care Coordinator
7 months ago
**Minimum Requirements**:
- Previous customer service experience (5 years)
- Excellent verbal and written communication skills
- Compassion and care when working with customers & other team members
- Ability to multi task and time-manage
- Ability to efficiently organize your work and set priorities
**Responsibilities**:
- Greet and connect with customers by offering assistance, sharing product suggestions and additional store-related information
- Fit clients in compression garments and mastectomy products with compassion and care
- Perform administrative duties such as booking appointments, inventory ordering and shipping and receiving
- Position is a mix of customer service and administrative duties (more admin duties than customer service)
- Answer customer inquiries and process orders
**Rewards/Perks**:
- Annual wage reviews with increases
- Bonus Program
- Extended Health Benefits (Medical, Dental, Eyeglasses, Long Term Disability, RRSP Contributions)
- Annual AGM retreat and company events
- Tight-knit teams and a culture of work life balance
**Company Profile**:
- Nightingale is an industry leader specializing in post-operative medical products.
- We offer fittings and nursing support to complement our product offerings.
- Nightingale has 7 locations throughout BC, supporting clients with product, services and education as they return to regular life.
**Job Types**: Full-time, Permanent
**Salary**: $19.00-$22.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- RRSP match
- Store discount
- Vision care
- Wellness program
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
**Experience**:
- Customer service: 5 years (required)
Work Location: In person
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