Care Coordinator
6 months ago
**Job Title**: Care Coordinator
**Company**: Luxcare Senior Care
**Location**: Gordon Head
**About LuxCare Senior Care**: Luxcare Senior Care is a leading provider of senior care services committed to enhancing the quality of life for our elderly clients. Our mission is to provide compassionate and personalized care that allows seniors to age gracefully in the comfort of their homes. We are dedicated to not only serving our clients but also supporting and valuing our dedicated team of caregivers.
**Position Overview**: LuxCare Senior Care seeks a **Care Coordinator **to join our dynamic team. The Care Coordinator plays a critical role in maintaining the smooth operation of employee and client communication, schedules, admin duties, answering the phone and providing essential support in our office with day-to-day tasks, and support.
**Key Responsibilities**:
**Schedule Management**:
- Responsible for scheduling caregivers, clients, and office staff to ensure efficient and reliable coverage.
- Effectively coordinate and manage schedules to meet client and caregiver needs.
**Briefing Care Team**:
- Provide comprehensive orientation and briefing to caregivers regarding new clients and their care plans.
- Ensure caregivers have a clear understanding of their responsibilities and client expectations.
**Data Entry and Expense Reporting**:
- Compile and complete Excel expense reports, documenting caregiver expenses and kilometres.
- Ensure all financial records are accurately documented for reimbursement purposes
- Entering new employees into our system
- Variety of Admin duties
**Correspondence and Communication**:
- Notify caregivers and clients promptly of any changes or updates.
- Engage in effective communication with client families to address schedule adjustments or concerns.
- Collaborate with office staff to address and resolve any questions or issues
- After-hour calls shared
**Care Support**:
- Address day-to-day inquiries and concerns from employees and or clients in a prompt and constructive manner.
- Act as a supportive resource for caregivers, offering assistance and guidance as needed, as well as assisting our office staff
**Qualifications**:
- Admin duties and scheduling experience
- Previous experience in a caregiving or healthcare setting is advantageous.
- Exceptional interpersonal and communication skills.
- Possesses empathy and a compassionate nature.
- Strong organizational and problem-solving abilities.
- Proficiency in using computer software.
- Excellent memory recall
- Can easily work in a high paced environment
**Benefits**:
- Competitive salary and benefits package.
- Opportunities for career advancement and development.
- A supportive and collaborative work environment.
- Fulfilling work that positively impacts the lives of seniors and caregivers.
To apply, please submit your resume and a cover letter outlining your relevant experience and explaining why you are interested in this role to:
**Job Types**: Full-time, Permanent
**Salary**: $22.00-$25.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Victoria, BC V8N 6E8: reliably commute or plan to relocate before starting work (required)
**Experience**:
- HR: 1 year (preferred)
- Administrative: 1 year (preferred)
- Scheduling: 1 year (preferred)
Work Location: In person
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