Front Desk Administrative Assistant
1 month ago
The **Vancouver Pilates Centre** is looking for a friendly and organized Front Desk Administrative Assistant to join our team. As the first point of contact in the studio, our front desk team are ambassadors of our ethos: providing a warm, open and supportive environment for people from all walks of life to focus on their health and wellness - _“Contrology _[Pilates] _is complete coordination of body, mind, and spirit”_, Joseph Pilates.
We want to hear from you if you are a mature, honest, responsible, reliable, enthusiastic, and professional individual with exceptional communication skills.
**Key responsibilities**:
- Greeting clients and visitors
- Assisting clients with bookings
- Processing payments
- Educating prospective clients about our services
- Onboarding new clients
- Ensuring the studio is kept clean and tidy
**Competencies and qualifications**:
- Excellent communication skills
- Strong attention to detail
- Strong time-management skills, including managing multiple tasks and prioritizing effectively
- Good computer skills and comfortable learning how to use new programs. Ideally, you also have experience using GSuite and Microsoft Office and are comfortable working on Macs
- High School Diploma (or equivalent) required
- 1 - 3 years prior work experience in an administrative, reception, or customer service role (preferably including scheduling)
**About us**:
The VPC opened its doors in 1984 as Canada’s first Pilates studio. We are dedicated to providing exceptional movement education in our community, honouring both the tradition and the evolution of the Pilates method to promote whole body health.
**What we offer**:
- A supportive work environment where everyone can reach their potential
- Free reformer sessions and classes
- Discounts on private sessions and workshops
- Discount on products
- Employees are eligible for our employee benefits program, including extended health and dental (waiting periods apply)
**Renumeration**:
Training wage begins at $17.50 per hour (training period no longer than three months). Upon successful completion of probationary period, the hourly rate will be increased to $18.00.
**Shift pattern**:
The current shift pattern for this role is: Mon, Tue, Wed 1:00 - 7:00 pm, Fri 12:00 - 6:00 pm, every 2nd Saturday 9:00 - 12:30 pm.
**Application process**:
**Job Types**: Part-time, Permanent
Pay: From $17.50 per hour
Expected hours: 24 - 27.5 per week
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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