Front Desk Receptionist

4 months ago


Vancouver, Canada Armani Nail Boutique Ltd. Full time

Armani Nail Boutique is an upscale, modern, and elegant establishment opening this year in Downtown Vancouver. Excuding first class luxury services and ambiance we is seek to find 1-2 Front Desk Receptionist for our upcoming boutique opening. This position will be the first impression to our elite clients as such seasoned customer care, demeanor, and mult-tasking will be crucial components to be successful in this role.

**Expectations and Deliverables**:

- Greet and welcome guests in a professional and friendly manner
- Answer and direct phone calls using a multi-line phone system
- Manage inquiries from customers and direct them to the appropriate personnel
- Perform clerical duties such as filing, and data entry, updating records, and logging transactions, managing bookings, cash reconciliation, Inventory management
- Tending to customer needs, inquiries, and complaints
- Informing technicians about customer appointments and requirements
- Maintain a tidy and presentable reception area, and assist in cleanly protocols through-out the salon
- Ensuring that the reception and waiting areas are kept clean and professional
- Processing bookings and cancellations, and managing appointment schedules

**Qualifications and Experience**:

- Proven experience in a front desk or customer service role
- Excellent communication and interpersonal skills
- Strong organizational skills with the ability to multitask
- Proficient in administrative computer software
- A minimum of 1-year experience as a receptionist
- The ability to remain calm and professional in stressful situations
- Consistent professional presentation and pleasant demeanor
- Exceptional time management and organizational abilities

**Job Types**: Full-time, Part-time

Pay: $17.75-$25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- Paid time off
- Store discount

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Front desk: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

Expected start date: 2024-09-16



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