Bilingual Reservations and Customer Service Agent

**VALUES**: **WE WORK AS A TEAM** with openness to the ideas and expectations of our colleagues, our customers and our client and supplier partners with a commitment to each other. **WE ARE PROFESSIONALS** on a constant quest for excellence, tackling challenges methodically, efficiently, and with integrity. **WE GO BEYOND** our responsibilities to our...

**VALUES**: **WE WORK AS A TEAM** with openness to the ideas and expectations of our colleagues, our customers and our client and supplier partners with a commitment to each other. **WE ARE PROFESSIONALS** on a constant quest for excellence, tackling challenges methodically, efficiently, and with integrity. **WE GO BEYOND** our responsibilities to our...

**VALUES**: **WE WORK AS A TEAM** with openness to the ideas and expectations of our colleagues, our customers, and our partners. **WE ARE PROFESSIONALS** on a constant quest for excellence, tackling challenges methodically, with efficiency and integrity, and recognize the value of creating a fun working environment. **WE GO BEYOND** our obligations to our...

**VALUES**: **WE WORK AS A TEAM** with openness to the ideas and expectations of our colleagues, our customers and our client and supplier partners with a commitment to each other. **WE ARE PROFESSIONALS** on a constant quest for excellence, tackling challenges methodically, efficiently, and with integrity. **WE GO BEYOND** our responsibilities to our...

DUTIES & RESPONSIBILITIES: Prepare & follow up on group quotes and fulfill group reservations; Ensure evolving needs are addressed/communicated and deadlines are attained during the process, from initial quote to final booking, including payment process to payables and receivables; Liaise with the different supplies involved in the booking process; ...

**DUTIES & RESPONSIBILITIES**: - Responds to requests, prepares price quotations and proposals for domestic and international itineraries and processes bookings while considering all group specific details - Ensure client is informed of and represented in all terms and conditions before, during, and after the group air process including their pre-ticketing,...

**DUTIES & RESPONSIBILITIES**: - Responds to requests, prepares price quotations and proposals for domestic and international itineraries and processes bookings while considering all group specific details - Ensure client is informed of and represented in all terms and conditions before, during, and after the group air process including their pre-ticketing,...

**How You Will Be Spending Your Time** - Generate revenue to contribute to overall objective - Answer calls in timely, courteous and professional manner - Provide excellent customer service - Enforce active selling skills to close a sale - Process bookings with accuracy and detail - Consistently meet individual performance targets - Stays current on...

**Position Summary** **Key Accountabilities** - Ensure reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc. - Ensures the maintenance of accurate reservations records and ensures that Reservation Agents are completing all assigned duties as well as following all...

Qualifications - Strong communication and interpersonal skills, with the ability to build relationships with customers and colleagues - Experience in travel agency/company - Strong attention to detail, with the ability to manage multiple bookings and itineraries simultaneously - Ability to work independently and make decisions that align with company...

Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Certificates, licences, memberships, and courses**: - Reservation Sales Agent Certification **Screening questions**: - Are you available for shift or on-call work? - Are you available for the advertised start date? - Are you currently a student? - Are you...

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