Office Manager

4 months ago


Vancouver, Canada Cornerstone Child and Family Psychology Clinic Full time

**Position: Office Manager**

**Regular Part-time **(25 hours per week; 5 hours a day/5 days a week. Afternoon hours preferred but negotiable) - temporary

**Start Date**:September 23, 2024

**Application Deadline**:August 26th, 2024

**Pay**: $27/hour

**Benefits**: 2 weeks paid vacation in addition to paid statutory holidays and paid sick time

Position SummaryReporting to the directors of Cornerstone Child and Family Psychology Clinic, the office manager will be responsible for day to day operations of the clinic, including being the first point of contact for clients seeking services, greeting clients, collecting payments, scheduling initial and follow-up client appointments, updating the electronic medical record and various systems as required, and maintaining a standard of excellent communication with both internal and external audiences. The office manager also ensures the efficient operation of the clinic, including administrative support (e.g., creating and maintaining documents, filing, faxing, and copying) and ensuring that supplies and inventory in the clinic are maintained. At all times the office manager will maintain the highest standard of confidentiality for clients.

QualificationsTwo years of experience in behavioral health, mental health, or clinic based setting, or equivalent education and experience. Ability to type 50 words per minute. Ability to organize work assignments, establish priorities and work independently as well as collaboratively with team members. Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail. Ability to communicate effectively, including an excellent command of written and spoken English. Calm and empathic demeanor when faced with potentially challenging client requests. Demonstrates proactive approaches to problem-solving with strong decision-making capability. Ability to set appropriate boundaries and time limits for best practice. Ability to use related equipment, including office software such as Microsoft Word, Excel and PowerPoint. Knowledge of scientific and medical terminology is an asset. Excellent interpersonal skills including with children and teens.

List of duties:

- Helps to manage waitlist in conjunction with directors
- Greets clients and orients them to the clinic
- Assists clients with scheduling and payment
- Assists psychologists with 3rd party billing
- Assists in the development and maintenance of office systems to support clinic activities
- Coordinates meetings, workshops, and educational events as needed
- General secretarial duties (e.g., photocopying, scanning, collating)
- Orients new staff
- Helps with the upkeep of clinic tidiness (does not include deep cleaning)
- Performs other related duties as required

**Job Type**: Part-time

Pay: $27.00 per hour

Expected hours: 25 per week

**Benefits**:

- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Language**:

- English (required)

Work Location: In person

Expected start date: 2024-09-23



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