On-line Services Facilitator

2 months ago

Toronto, Canada COSTI Immigrant Services Full time

**Duties**:

- Prepare and facilitates on-line workshops/resource sector-specific modules to support job search, job matching/development and job maintenance.
- Develop workshop pre-employment materials, plan activities, discussion topics and individual and group exercises as per program’s curriculum.
- Research, procure and maintain updated materials/links related to employment, education, training, relevant legislation/codes and community services on the platform
- Provide assistance, guidance, information and referrals to clients, including referral for client service planning and coordination.
- Confirm full client intake data entry and linkage with Client Information System for service statistics_._
- Conduct employer research to establish current personnel practices, business requirements, skill gaps, occupation accreditation procedures and related labour market information to support site development/ expansion.
- Collect client workshop enrolment data and feedback to measure service satisfaction, inform continuous improvement planning and compile service statistical and narrative reports.
- Other duties as assigned.

**Qualifications**:

- Career and Work diploma or a Social Services diploma with relevant practicum experience.
- 12 months of in-person and online group facilitation experience.
- Demonstrated experience facilitating, developing pre-employment preparation, career planning and job retention material.
- Knowledge of Adult Learning Principles
- Knowledge of employment programs and services available
- Must have direct experience of Moodle E-learning platform
- Proficiency using web conferencing platforms including MS Teams webinar and Zoom; knowledge of AI job search and career tools
- Dynamic with excellent presentation skills
- Excellent communication and interpersonal skills
- Life skills Training Certificate or equivalent certification/experience an asset.
- Sensitive to the needs diverse populations including new immigrants, refugees, LGBTQ and persons with disabilities.
- Flexibility to deliver in person workshops and information sessions as required

**Location**:

- Toronto

**Duration of Position**:

- October 1, 2024 to February 28, 2025

**Starting Salary Range**:

- $31.40 to $32.92 per hour

**Posting Date**:

- 2024-09-12

**Closing Date**:

- 2024-09-25

**Notes**:

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