Assistant Manager, Snow School

6 months ago


Blue Mountains, Canada Blue Mountain Resort Full time

Temporary (Fixed Term)

**WHAT'S IN IT FOR ME?**

Resort Perks:

- Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations
- Alterra Mountain Passes for your family
- Access to purchase one 5x7 Pass for $1; share with a friend
- 50% off an unlimited number of Blue Mountain Lift tickets. 50% off an unlimited number of Ikon Resort Lift Tickets.
- Free rentals;
- Staff priced meals &Starbucks treats;
- Staff room rates at all our hotels;
- Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more

The Assistant Manager is responsible for optimizing the training content and financial performance of the Ski & Snowboard School and On - hill programming. They will work in cooperation with departmental Supervisors and Team Leaders to ensure that the training content and standard operating procedure are both manageable for staff and are in accordance with the safety and service standard goals of these departments. The Assistant Manager will assist the Manager in capturing, analyzing and interpreting business data for the purposes of budgeting and business planning. In conjunction with the Administration Supervisor they will also be responsible for the efficient and accurate execution of the scheduling and payroll systems.

Approx 5 mo. Seasonal Contract (Nov - April 10), Full Time

**WHAT WILL I BE DOING?**
- Prepare, execute and document a comprehensive training plan for the department. This includes all mandatory training as per the Ministry of Labour (MOL).
- Set clear expectations for staff, motivate, coach, & recognize great performance. Implementing new policies and procedures and ensuring compliance
- Monitor delivery of products and ensure quality meets the standards set by the department and the company
- Assist Administrator Supervisor to provide daily support of all Snow School and Kids at Blue employees; Ensure the accuracy and timeliness of Payroll, support point of sale development and product management and monitoring schedules
- Control labour costs including monitoring and making recommendations on schedules according to budget and business levels; Assist with daily financial monitoring, reporting and action response; Assist in preparing operating and capital budgets
- Coordination of accident/incident procedures along with documentation
- Develop & maintain strong, positive working relationships with all Blue Mountain departments; specifically Guest Services, Rentals, Group Services and Info & Res

**WHAT DO WE NEED FROM YOU?**
- 3-5 years of previous ski and/or snowboard instructing experience
- Experienced CSIA/CASI Level II, III or IV
- Completed post secondary education in Commerce/Business or equivalent work experience
- Minimum of 3 years people management experience required. Preference given to leadership experience within the Recreation industry.
- Mountain Bike experience with PMBI level I (preferred)

**BLUE MOUNTAIN RESORT COMPANY OVERVIEW**

**ALTERRA COMPANY OVERVIEW**

Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world's largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company's family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination's unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.

Blue Mountain Resort is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. If you are contacted for a position, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially.



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