Snow School

4 months ago

Blue Mountains, Canada Blue Mountain Resort Full time

Seasonal (Seasonal)

**WHAT'S IN IT FOR ME?**

Resort Perks:

- Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations
- Alterra Mountain Passes for your family
- Access to purchase one 5x7 Pass for $1; share with a friend
- 50% off an unlimited number of Blue Mountain Lift tickets. 50% off an unlimited number of Ikon Resort Lift Tickets.
- Free rentals;
- Staff priced meals &Starbucks treats;
- Staff room rates at all our hotels;
- Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more

***

The Snow School & Kids Programing Supervisor is responsible for the lesson assignments, direction and leadership of the activities of the Snow School Instructors. As well as the maximization of the guest's ski lesson experien ce in a cost-effective manner. Major reasonability's can be but are not limited to guest service at lesson sales locations, hiring, scheduling, class assignments, training and evaluating of s ales and instructor staff. These Supervisors must demonstrate superior interpersonal skills, and the understanding of business principles and efficient organizational skills. They wi ll follow all policies and procedures, all applicable laws (federal, provincial, and local), and all health and sanitation codes.

**WHAT WILL I BE DOING?**
- Allocate lessons to Instructors.
- Ensure team has the necessary support to assist you with the operation of the learning center.
- Timecard submissions and editing within Flaik, Snow School Management software.
- Provide immediate response to product and service shortfalls.
- Provide staff with on hill support when the opportunity presents itself.
- Provide staff with immediate feedback when performance issues and good work are observed.
- Refer to the daily staff feedback when completing the individual pros seasonal performance evaluations.
- Manage the "Employee and Guest Experience".

**WHAT DO WE NEED FROM YOU?**
- Previous Ski / Snowboard instructing experience.
- Experienced CSIA/CASI Level II, III or IV.
- Previous leadership experience.
- Computer proficiency an asset (i.e.: Outlook, Microsoft Teams, and SharePoint)
- Must be able to work outdoors in a physical role and lift to 50 lbs.
- Must be able to work flexible hours, including evenings, weekends and holidays (Christmas, Family Day weekend and March Break).
- Successful applicants who are 18 years of age or older will be required to provide a Vulnerable Sector Check.

**BLUE MOUNTAIN RESORT COMPANY OVERVIEW**

**ALTERRA COMPANY OVERVIEW**

Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world's largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company's family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination's unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.

Blue Mountain Resort is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. If you are contacted for a position, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially.

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