Portfolio Administrator, Operations Management

3 weeks ago

Montréal, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

**Job Description**:
What You’ll Be Doing

The Portfolio Administrator is accountable for performing daily cash and monthly asset reconciliations of complex accounts as well as investigating and clearing all differences within prescribe timelines for CIBC Asset Management clients across Canada. Your day-to-day routine will be to process activities and resolve complex settlement problems to enhance department efficiency and ensure high level of customer service is met. You will process daily adjustments accurately and in a timely manner to ensure customer satisfaction. You will investigate and solve more complex trades that have not settled on time and log all transactions that have failed within prescribed timelines for audit purposes. You will ensure productivity standards are achieved and Service Level Agreements are met or exceeded. You will work with brokers and custodian banks to resolve trade settlement problems in a timely manner. You will maintain broker and custodian information accurately within the trading system and various other systems. You will follow all procedures and controls within the Operations team. You will work overtime hours when requested to support the business operations
- At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote._

How You’ll Succeed- Analytical and Audit Capability - Analyze the cash balances to determine their accuracy of the different currencies in order to optimize the value of the portfolio. Prepare and complete reports, client’s financial statements and reconciliation activities for month end procedures within established timeframes to ensure accuracy of data and meet Service Level Agreements- Collaboration - Work closely with your team to provide an excellent client experience. Ensure that your team’s collective work meets quality standards, timelines and service level agreements.- Relationship Building - Listening, asking questions and understanding activities. Deepen your relationship with business partners relying on your knowledge of their team to provide expert advice. Use your professional network to present challenges to management in a constructive and effective way

Who You Are- Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability.- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.- You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.- You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.- You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.- You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.- You have a Bachelor degree in Commerce or Business Administration (asset)- You have Investment Operations experience (asset)- You have Securities Industry knowledge preferred (asset)- You’re a certified professional. You have successfully completed the Canadian Securities Course (CSC) (asset)- You can demonstrate experience in SS&C accounting system (asset). You have good technical skills with Excel and Word- You have the ability to work in a fast-paced environment, with a positive and professional attitude- You’re able to work from home primarily. However, this may change dependent on business need.- You're fluent in French and English to serve our clients in the community.

What CIBC offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our

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