Service Coordinator

3 months ago

Burlington, Canada Endress+Hauser Canada Ltd. Full time

Based in the Burlington office, the Service Coordinator will be responsible for being the main point of contact for the Service Manager and Service Operations Supervisor as it relates to administration. A central resource who maintains clarity, frequency and accuracy in all that they do. Ensures systematic and conscientious customer service while acting as the main liaison between internal and external customers to ensure that all aspects of field service activities are scheduled, executed and completed in a timely manner. Provides timely and accurate reports for the service or sales teams.

**Role+Responsibilities
- Coordination and scheduling of all service activities
- Ensures technical details regarding a service call are received by the customer and are recorded
- Prepares and ships the appropriate tools and parts for the site visit
- Makes any necessary arrangements for the site visit and/or the technician
- Collaborates with Tools Manager for tools planning
- Ensures all invoicing is done accurately and in a timely manner
- Processing of orders for spare parts, tools and consumables
- Proactive follow up with customers regarding service calls
- Participation in service meetings as necessary
- Facilitates any training needed within the field service department
- Preparation of miscellaneous reports as needed or requested by the Service Manager or the Service Supervisor
- Follows all appropriate procedures are followed
- Ensures key stakeholders are informed
- Plays active role and abides to safety program and policies
- Proactively provides input on value added services, projects or tools
- Any other duties as assigned

**Qualification+Profile
- College Diploma in Business Administration or equivalent is preferred
- Must be fluently bilingual in English and French
- Minimum 3 years of coordination and/or scheduling experience required
- Intermediate computer processing skills including Microsoft Excel, PowerPoint and Word
- Experience with SAP is an asset

**Benefits+Perks
- Unique culture
- Flexible work hours
- Community Involvement
- New Leed Gold, Net Zero Energy, Net Zero Carbon office
- International family-owned company

**Contact Us+Apply
Endress+Hauser Canada is an Equal Opportunity Employer and does not allow discrimination or harassment of any kind. All applicants and employees will be considered without attention to race, creed, ethnic origin, sex, age, sexual orientation, disability, family status, or any other status protected in Canada. Decisions will be made based on business needs and qualifications for the role. If you require reasonable accommodations during the interview process, please let us know.

  • Service Coordinator

    4 months ago

    Burlington, Canada O'Dell Associates Full time

    **Service Coordinator** - Full-time Permanent - Business hours (8:00am - 5:00pm) - Hybrid work environment - Flexible "home" office location: London, Waterloo or Burlington O’Dell Associates is a well-established heating, ventilating, and air conditioning (HVAC) company that works across Ontario with engineers, building owners, mechanical and sheet metal...

  • Service Coordinator

    7 days ago

    Burlington, Canada Turf Systems Inc. Full time

    **Our Company**: Turf Systems Inc. is in its 33rd year as a leader in providing Professional Lawn Care and Irrigation Services that are quite simply unparalleled in this industry. We take a long-term view of the valued partnerships we share with our clients and our professional work team. Our high-performance culture gives way to superior quality services...

  • Service Coordinator

    3 months ago

    Burlington, Canada CIMCO Refrigeration Full time

    **Position Summary** CIMCO is looking for a permanent full time Service Coordinator for the office in Burlington. **Role Responsibilities** - Coordinating service jobs between customers and mechanics with support from the Service Manager - Dispatching mechanics and maintaining overall schedule - Handle incoming customer calls - Create service orders and...

  • Service Coordinator

    3 months ago

    Burlington, Canada GQ Mechanical Full time

    **Service Coordinator**: **Cooking Equipment Repair** Join our dynamic team as a Service Coordinator, where every service call is a project in itself! If you’re tech-savvy, thrive in fast-paced environments, and have a knack for client relations, we want to hear from you. **Responsibilities**: - Receive and handle customer complaints and calls -...

  • Service Coordinator

    5 months ago

    Burlington, Canada CIMCO Full time

    Company Profile We offer our employees excellent compensation, medical and dental benefit programs, retirement savings options, career development opportunities, mentoring and continuing education. Position Summary CIMCO is looking for a permanent full time Service Coordinator for the office in Burlington. Role Responsibilities - Coordinating service jobs...

  • Service Coordinator

    5 months ago

    Burlington, Canada CIMCO Full time

    **Company Profile** We offer our employees excellent compensation, medical and dental benefit programs, retirement savings options, career development opportunities, mentoring and continuing education. **Position Summary** CIMCO is looking for a permanent full time Service Coordinator for the Burlington location. **Role Responsibilities** - Coordinating...

  • Service Coordinator

    4 months ago

    Burlington, Canada Konecranes Full time

    _At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive._ - We believe diversity drives business success and is the foundation for our growth. We...

  • Customer Service Representative

    3 months ago

    Burlington, Canada Pioneer Pools Service Full time

    You will be provided with extensive training regarding procedures and equipment knowledge. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative...

  • Customer Service Representative

    3 months ago

    Burlington, Canada Pioneer Pools Service Full time

    You will be provided with extensive training regarding procedures and equipment knowledge. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative...

  • Service Coordinator

    4 months ago

    Burlington, Canada GTA Compressor Solutions Inc. Full time

    **GTA Compressor Solutions Inc** is Gardner Denver’s largest distributor for industrial compressed air equipment sales and service. Covering both West and East GTA regions, we are a privately owned Canadian business proud to provide Ontario businesses with reliable support for their compressed air requirements and experienced sales and service...

  • Student Services Coordinator

    3 months ago

    Burlington, Canada Oxford College of Arts, Business and Technology Full time

    Oxford College Burlington Campus is seeking to hire a full-time Student Services Coordinator. SCOPE: Under general supervision, lead and participate in the work of planning and implementing services in a specialized area of Student Services; act as a liaison between the program and other departments. Coordinate student resources and services across multiple...

  • Student Services Coordinator

    3 months ago

    Burlington, Canada Oxford College of Arts, Business and Technology Full time

    Oxford College Burlington Campus is seeking to hire a full-time Student Services Coordinator. SCOPE: Under general supervision, lead and participate in the work of planning and implementing services in a specialized area of Student Services; act as a liaison between the program and other departments. Coordinate student resources and services across multiple...

  • Service Coordinator

    2 weeks ago

    Burlington, Ontario, Canada Ryder System, Inc. Full time

    About Ryder System, Inc.Ryder System, Inc. is a leading provider of integrated transportation, logistics, and supply chain management solutions. With a history spanning almost 100 years, the company has established itself as a trusted partner for businesses around the world.About the JobThe Customer Service Coordinator will play a critical role in supporting...

  • Service Coordinator

    2 weeks ago

    Burlington, Ontario, Canada Ryder System, Inc. Full time

    About Ryder System, Inc.Ryder System, Inc. is a leading provider of integrated transportation, logistics, and supply chain management solutions. With a history spanning almost 100 years, the company has established itself as a trusted partner for businesses around the world.About the JobThe Customer Service Coordinator will play a critical role in supporting...

  • Service Coordinator, Burlington, On

    4 months ago

    Burlington, Canada Konecranes Full time

    Burlington, ON- Employment type: Undefined term- Full-time/part-time position: Full time**Service Coordinator, Burlington, ON**: - Burlington, ON_ - At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their...

  • Financial Services Coordinator

    2 weeks ago

    Burlington, Ontario, Canada Hunter Mercantile Full time

    Job DescriptionJob Title: Financial Services CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Financial Services Coordinator to join our team at Hunter Mercantile. As a Financial Services Coordinator, you will provide administrative support to our Portfolio Managers and Client Service Associates, ensuring seamless client...

  • Service Coordinator/planner

    4 months ago

    Burlington, Canada Konecranes Full time

    Employment type: Undefined term- Full-time/part-time position: Full time- Workplace Type: Hybrid**Service Coordinator/Planner - Burlington, ON**: - At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the...

  • Marketing Coordinator

    1 month ago

    Burlington, Canada Service Inspired Restaurants (SIR Corp.) Full time

    Our StoryAt Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our...

  • Marketing Coordinator

    1 month ago

    Burlington, Canada Service Inspired Restaurants (SIR Corp.) Full time

    Our StoryAt Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our...

  • Service Project Coordinator

    4 months ago

    Burlington, Canada CIMCO Refrigeration Full time

    **Position Summary** CIMCO Refrigeration is looking for a full-time permanent Service Project Coordinator for the office in Burlington. **Role Responsibilities** - Overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling, communication and overall closure of individual fixed price service projects. - Assist...