Conventional Transit Operator

2 weeks ago

Edmonton, Canada City of Edmonton Full time

**Conventional Transit Operator**

**Job Number***:
**47364**

**The City of Edmonton is full of diverse residents and visitors with places to go. Are you ready to help them get there?**

**Are you excited about being an ambassador for the City of Edmonton?**

**Do you like the idea of varied shifts?**

If you are customer-service-oriented and have a passion for serving the community, put yourself in the driver's seat of a rewarding career with Edmonton Transit Service

A Conventional Transit Operator’s success is measured by their ability to provide service with a respectful, inclusive and service-minded style. They have an important role in influencing how people feel about the City of Edmonton. With a focus on the City of Edmonton’s Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, the Operator will:

- Communicate clearly, respectfully and inclusively with diverse community members
- Navigate a variety of challenging and complex customer interactions respectfully while multitasking to ensure the safety of the passengers at all times
- Safely operate a 30’, 40’ or 60’ transit vehicle in high-density rush hour traffic and all weather conditions
- Follow defensive driving guidelines, local traffic laws and Edmonton Transit Service regulations and standards
- Follow maps to meet timed schedules while transporting passengers on predetermined routes
- Map reading skills with the ability to adapt quickly to frequently changing schedules
- Monitor fares and provide transit information
- Check the bus for operational readiness
- Perform scheduled daily assigned work that includes a variety of shifts, including split shifts, evenings, weekends and holidays
- Contribute to Edmonton Transit Service's professional image by demonstrating safe, responsible and ethical behavior in all activities

Visit ETS Jobs & Careers to hear from our team members about their rewarding career with Edmonton Transit Service and to learn more about the role

**Qualifications**:

- Grade twelve (12)/GED or an equivalent combination of training and experience
- License Requirements:

- Valid Alberta Class 5 driver's license or provincial equivalent (non-probationary & non-graduated)
- Applicants must have held a valid license for the last five (5) consecutive years
- Driver’s Abstract Requirements:

- **MUST** provide a minimum 5-year Commercial Driver's Abstract meeting all of the following criteria:

- No more than three (3) demerits (or equivalent) and no more than one (1) moving violation/conviction within the last five years
- No past or pending license suspensions or Criminal Code suspensions or convictions within the last 5 years
- Non-driving related suspensions of registry services, if indicated, must show a reinstatement date
- **Demerits** **reduced by attending a defensive driver training course will not be accepted**:

- A 5-year commercial driver's abstract must be obtained within 30 days of the Driving Assessment appointment
- Demonstrated ability to achieve results in the context of a respectful, inclusive and service-minded style
- Demonstrated experience dealing with the public in a position that requires excellent interpersonal, problem-solving, conflict resolution and independent decision-making skills
- Experience interacting and communicating with the public, providing information and/or incident reporting
- Ability to exercise initiative and judgment in a variety of traffic and emergency situations
- Knowledge of local/provincial Traffic Safety Act
- Police Information Check including a Vulnerable Sector check satisfactory to the City of Edmonton
- Pre-employment medical examination and a Functional Abilities Assessment Evaluation (F.A.R.E.) satisfactory to the City of Edmonton
- Possession of an Alberta Air Brake Endorsement and Alberta Class 2 driver's license written knowledge test is required prior to training
- Selected applicants must pass all applicable assessments and testing
- Successful applicants must be willing to work a variety of shifts; including split shifts, evenings, weekends and holidays
- Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
- Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture.

**ASSETS**:

- Minimum of one (1) year of customer service experience that includes experience dealing with the public (face-to-face)
- Minimum of one (1) year continuous professional driving experience
- Knowledge of City of Edmonton geography (landmarks, street grid system)
- Experience dr

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