Transit Peace Officer Operations Manager

5 months ago

Edmonton, Canada City of Edmonton Full time

**Job Number**:48568**

The Community Standards and Neighbourhoods Branch enhances a livable city by supporting safe properties and a civil urban society that meets the standards and expectations of communities. This is accomplished by the identification of standards, together with the education, compliance and where necessary, enforcement initiatives required to uphold them.

Reporting to the Director of Community Standards Peace Officer Section, the Transit Peace Officer Operations Manager is responsible and accountable for managing, directing and leading all of the enforcement and operational activities for the City of Edmonton Transit Peace Officers. Providing safety and security for Edmonton Transit Service employees, infrastructure and equipment is a major focus of this position.

The Manager completes the required provincial enforcement review, informal public complaint review and mandatory adherence to all Peace Officer Program and Policy standards as identified in the CPO handbook and Peace Officer Act. In collaboration with the Director and other leadership employees; this position coordinates enforcement activities throughout the city on transit and corporate properties, is a representative at provincial meetings on Peace Officer duties, training, legislative change and manages municipal and provincial statute remedial actions when required. This position also ensures that memorandums of understanding are in place with the Edmonton Police Service and external stakeholders, in relation to Transit Peace Officers, for communications, jurisdiction, high risk responses and Criminal or statute arrest procedures.

The Transit Peace Officer Operations Manager will:

- Lead the unit to meet Provincial legislative, conduct and reporting standards
- Provide leadership, development and coaching, performance evaluation and feedback, health and wellness, safety, staff recruitment and succession planning
- Provide operational direction, expertise and mentorship to almost 100 Transit Peace Officers including front-line and supervisory employees
- Focus on the team by building a respectful workplace culture through a values-based influencer approach and working collaboratively
- Forecast, prepare, and develop an annual plan identifying the resources required to meet service level demands
- Contribute to the formation, monitoring and controlling of the budget and resources to ensure that core branch objectives are being supported
- Seek input and feedback consistently from the Edmonton Transit Service Safety Division and all members relative to operational processes and procedures
- Conduct public engagement activities that provide insight and analysis in order to inform responses to inquiries from council, senior management, internal/external stakeholders including public interest groups
- Establish processes, policies and procedures that ensure the work units are aware of and compliant with its legal requirements at the federal, provincial, and municipal levels

**Qualifications**:

- Bachelor’s degree in Justice Studies, Business, Criminology, Sociology or a related field
- Or a 2 year diploma program from a recognized post-secondary institution in combination with related (or relevant) experience may be considered
- A minimum of 7 years of customer or public service security management experience, including 3 years of experience in a law enforcement field at a supervisory level which includes, program development, strategic planning & evaluation, budget management, supervision, research, and media relations
- Has held or currently holds the Provincial Peace Officer I designation
- Bylaw officer appointment would be considered an asset
- Possession of valid Standard First Aid and Basic CPR certificates and AED qualified is considered an asset
- Extensive knowledge of regulatory legislations and how they can be applied within the scope of the work
- Critical working knowledge of the AACP Use of Force continuum including the psychology of the Use of Force
- Excellent communication, negotiation and problem resolution skills involving multi-party interests
- Demonstrated problem solving, research, engagement and analytical abilities
- Demonstrated knowledge and ability to discuss complex qualitative decisions with a wide range of internal and external stakeholders
- Working knowledge of contract law, civil and criminal liabilities, risk management and threat assessment and risk reduction techniques
- Excellent knowledge of criminal law and of legislation respecting property access, access to information and Human Rights
- Valid Alberta Class 5 driver’s licence (or provincial equivalent). Obtaining and maintaining a City Driver's permit is a requirement of this position
- Hire is dependent upon an Enhanced Police Information Check satisfactory to the City of Edmonton
- Demonstrate service excellence, embracing diversity and promoting inclusiveness
- Applicants may be tested

**_ Management and Out-of-Scope posit

  • Transit Peace Officer

    5 months ago

    Edmonton, Canada City of Edmonton Full time

    **Transit Peace Officer** Permanent Full-time and Temporary full-time, up to 11 months positions are available **Job Number***: **47236** **_ Can you effectively blend compassion, confidence, and knowledge?_** **_ Are you ready to serve Edmonton’s rich diversity?_** With a focus on the City of Edmonton’s Cultural Commitments of Safe, Helpful,...

  • Transit Peace Officer Superintendent

    5 months ago

    Edmonton, Canada City of Edmonton Full time

    **Job Number**:49444** Community Standards and Neighborhoods, Transit Peace Officer section is looking for an experienced leader to coach, mentor and lead a platoon of Transit Peace Officers. Reporting to the Operations Manager - Transit Peace Officers, the Transit Peace Officer Superintendent is responsible for the direct supervision of uniformed staff...

  • Transit Peace Officer

    2 weeks ago

    Edmonton, Canada City of Edmonton Full time

    **Job Number**:50723** **_ Join Our Team: Make a Difference in Public Safety and Service_** **_ Are you passionate about serving your community and ensuring the safety and well-being of others? Do you thrive in a dynamic and challenging environment where you can make a positive impact every day? If so, we invite you to consider a fulfilling career as a...

  • Transit Peace Officer

    4 weeks ago

    Edmonton, Canada City of Edmonton Full time

    **Job Number**:50754** **_ Can you effectively blend compassion, confidence, and knowledge?_** **_ Your city needs you! We're seeking women and gender-diverse individuals who are passionate about serving their community and making a positive impact._** **_ Empower yourself, safeguard your community: Join Edmonton's Transit Peace Officers and make a...

  • Peace Officer Sergeant

    5 months ago

    Edmonton, Canada City of Edmonton Full time

    **Job Number**:49116** As a Peace Officer Sergeant, you will oversee an operational unit within the Community Standards Branch specifically working in the Animal Control and Park Ranger Peace Officer section - Animal Control Peace Officer Area. Using your strong leadership skills you will be responsible for building, coaching and mentoring a high performing...

  • Peace Officer

    2 weeks ago

    Edmonton, Canada MacEwan University Full time

    PEACE OFFICER **SECURITY SERVICES, INFRASTRUCTURE PLANNING & MANAGEMENT** **Competition No.** 24.10.322 **CATEGORY** **SALARY** **CLOSING DATE** - Full-Time Continuing (35 hours per week) MSA Band F (Steps 1-8): $33.605 - $48.887 per hour. $61,162 - $88,975 per annum (Based on 35 hours per week). December 10, 2024**About Us**: - MacEwan University is...

  • Peace Officer

    5 months ago

    Edmonton, Canada Alberta SPCA Full time

    **About the Alberta SPCA** The Alberta Society for the Prevention of Cruelty to Animals (Alberta SPCA) is a registered charity dedicated to the welfare of animals. We encourage the humane treatment of animals through enforcement of animal protection legislation, through community education and by extending compassion to both humans and animals ensuring all...

  • Peace Officer, Level 1

    5 months ago

    Edmonton, Canada NAIT (Northern Alberta Institute of Technology) Full time

    **NOTE**: NAIT is currently hiring 2 full time Level 1 Community Peace Officers Reporting to a Peace Officer Sergeant, NAIT Community Peace Officers (CPO) are responsible for maintaining a safe and secure environment for staff, students, visitors, and Institute property. NAIT CPOs follow the Community Policing Model by means of building and supporting...

  • Community Peace Officer

    2 months ago

    Edmonton, Canada Covenant Health Alberta Full time

    Under the direction of Protective Services Manager, the Community Peace Officer provides security for all patients, staff and visitors. The officer also protects all properties belonging to the hospital and ensures that security related complaints are properly investigated and the facts are reported to the hospital management for appropriate action. This is...

  • Peace Officer, Level 1

    5 months ago

    Edmonton, Canada NAIT Full time

    **NOTE: NAIT is currently hiring 2 full time Level 1 Community Peace Officers** Reporting to a Peace Officer Sergeant, NAIT Community Peace Officers (CPO) are responsible for maintaining a safe and secure environment for staff, students, visitors, and Institute property. NAIT CPOs follow the Community Policing Model by means of building and supporting...

  • Community Standards Peace Officer

    5 months ago

    Edmonton, Canada City of Edmonton Full time

    **Community Standards Peace Officer** **Job Number***: **47280** **_ Can you effectively blend compassion, confidence, and knowledge?_** **_ Are you ready to serve Edmonton’s rich diversity?_** It's not just about enforcing the rules. Being proud to serve the public and acting as a steward for leadership, you contribute to making a positive difference...

  • Peace Officer

    5 months ago

    Edmonton, Canada Alberta SPCA Full time

    **About the Alberta SPCA** The Alberta Society for the Prevention of Cruelty to Animals (Alberta SPCA) is a registered charity dedicated to the welfare of animals. We encourage the humane treatment of animals through enforcement of animal protection legislation, through community education and by extending compassion to both humans and animals ensuring all...

  • Community Peace Officer

    2 months ago

    Edmonton, Canada Covenant Health Alberta Full time

    Under the direction of Protective Services Manager, the Community Peace Officer provides security for all patients, staff and visitors. The officer also protects all properties belonging to the hospital and ensures that security related complaints are properly investigated and the facts are reported to the hospital management for appropriate action. This is...

  • Correctional Peace Officer

    5 months ago

    Edmonton, Canada Government Of Alberta Full time

    **Correctional Peace Officer (CPO) - 1-2 (Edmonton)** **To apply** - In the Job Opportunities section, click the Search Jobs with the Alberta Public Service button. - In the Basic Job Search box, type in the keyword ‘correctional’ and click the Search button. **About Us** This competition will be used to fill current and future vacancies for wage and...

  • Community Standards Peace Officer Sergeant

    5 months ago

    Edmonton, Canada City of Edmonton Full time

    **Community Standards Peace Officer Sergeant** **Job Number***: **47418** As a Peace Officer Sergeant, you will oversee an operational unit within the Peace Officer Section. Using your strong leadership skills you will be responsible for building, coaching and mentoring a high performing team of Peace Officers who provide investigative and enforcement...

  • Community Peace Officer

    2 months ago

    Edmonton, Canada NAIT Full time

    NAIT Protective Services is seeking a dedicated and skilled individual to join our team as a Level 1 Peace Officer. This is a full-time, permanent position, reporting to a Peace Officer Sergeant. As a NAIT Community Peace Officer (CPO), you will play a key role in maintaining a safe and secure environment for staff, students, visitors, and NAIT...

  • Community Peace Officer

    2 months ago

    Edmonton, Canada NAIT (Northern Alberta Institute of Technology) Full time

    NAIT Protective Services is seeking a dedicated and skilled individual to join our team as a Level 1 Peace Officer. This is a full-time, permanent position, reporting to a Peace Officer Sergeant. As a NAIT Community Peace Officer (CPO), you will play a key role in maintaining a safe and secure environment for staff, students, visitors, and NAIT...

  • Community Peace Officer

    1 week ago

    Edmonton, Canada Covenant Health Alberta Full time

    Under the direction of Protective Services Manager, the Community Peace Officer provides security for all patients, staff and visitors. The officer also protects all properties belonging to the hospital and ensures that security related complaints are properly investigated and the facts are reported to the hospital management for appropriate action. This is...

  • Transit Security Dispatcher

    5 months ago

    Edmonton, Canada City of Edmonton Full time

    **Job Number***: **48303** The Edmonton Transit Service (ETS), in collaboration with community partners, takes a multilayered approach to safety and security and is committed to the safety of patrons and City staff. Reporting directly to the ETS Security Supervisor in the 24/7 ETS Control Centre, the Transit Security Dispatcher (TSD) is a safety critical...

  • Claims Coordinator

    5 months ago

    Edmonton, Canada Peace Hills Insurance Full time

    Peace Hills Insurance is a growing Canadian insurance company specializing in property and casualty insurance. We have over 200 employees with branch offices in Edmonton, Calgary and Vancouver. We are dedicated to providing the best customer service available. Peace Hills Insurance prides itself on being a flexible, positive and rewarding place to...