Retail and Hq Facilities Manager

4 weeks ago

Vancouver, Canada Fluevog Shoes Full time

The role of our Retail and HQ Facilities Manager is to support our stores in the look and feel of the physical spaces, to be an amazing human being, to occasionally pass a birthday card for signing around the office, and to champion the company’s values and goals in connecting our customers with the shoes of their dreams.

This is an exciting and dynamic role, where you never know what might happen next Your day might look like ordering office supplies and planning events for the Vancouver head office, or you might find yourself traveling to fabulous cities around the world as part of your planned project to oversee and execute installation of fixtures in new stores. You’ll oversee maintenance schedules, plan new store openings and renovations, assist stores arrange for fixture repairs or replacements, and sometimes even help troubleshoot the head office espresso machine.

**_ "Sounds amazing This is literally my dream job. Tell me way more stuff about this amazing position"_**

You got it Here’s even more info about our role:
**Retail Store Facilities Maintenance**
- Store Maintenance - Assist Store Managers with troubleshooting solutions for any issues that come up. HVAC issues. Backroom shelving. Beer floods. Broken this and that.
- Signage
- Installing the new or fixing the old.
- Store Display Maintenance: everything including landscaping, fixtures, artwork, flooring, and props - you’ll work with both the Design and Retail teams to either update, repair, or replace.
- Rolodex Management - Being the point person who corresponds with each location’s landlords, tradespeople (plumbers/electricians/HVAC repair), and neighbo(u)rs as issues arise.

**Retail Store Display and Design**
- Project Managing - Managing the project (whether it be new store/renovation/move) from start to finish, from your desk at the office right through to on-site if needed.
- Coordination of Design - Work with the Design and Retail teams to coordinate store design, concepts, ideas etc to completion.
- Budgets - Setting and monitoring the budget from start to finish. Communicating any overages and negotiating with trades for better pricing.
- Tradespeople planning and communication - Hiring and contract negotiation. Managing on-site and any coordination necessary.
- Schedule
- Creating a feasible schedule and ensuring everyone is on track and sticks to it. Contractors, HQ, shipping, staffing etc.
- Materials
- Sourcing and ordering.
- Hands-on help during build-outs
- art installations, moving, driving moving trucks, cleaning old washrooms, painting, refinishing tables, organizing stock rooms.
- Shipping
- Coordinating the shipping of furniture and fixtures to stores.
- Marketing materials
- Coordinating all marketing materials needed to open a store, working closely with the Marketing team on specific design elements.

**HQ Office Admin**
- Keys
- Assigning office staff keys and fobs and keeping an updated list.
- Updating contacts
- Landlords, office staff, etc.
- Head office maintenance
- tidiness, kitchen, lighting, etc.
- Ordering office and kitchen supplies
- Event planning - office activities, and some coordinating with Marketing for events
- Odd jobs in the office including watering the alive plants and not-watering the fake plants
- Assisting departments if needed

Our “Perfect Fit” will have the following Vogbilities and SuperSkills:

- Ability to provide a solid high-five
- Superior people skills
- Recycles responsibly and cares for the planet
- A tenacious, can-do attitude
- A fearless sense of personal style
- Patience
- Enjoys not taking oneself too seriously

As well as the following Qualifications (Our must-haves):

- Basic computer and technology skills (Gmail, iOS, internal POS software)
- Below-average karaoke skills
- 2- 3 years project management experience
- A real understanding and eagerness to foster community and build trusting relationships
- A valid drivers’ license
- A valid passport, and be eligible to travel as needed to Europe, United States, and Australia.

Some nice-to-haves:

- First Aid Certification (OFA Level 1)
- Knowledge of Health & Safety OSHA programs
- Degree/diploma in a relevant program (Facilities, Resource Management, Mechanical / Construction / Architectural Technology, or relevant skilled trades and/or equivalent)

What's in it for you?
- Generous vacation and flexible time off
- Quarterly projection bonuses
- RRSP matching
- Health & Medical benefits
- Flexible Health & Wellness spending account
- Internal Artist Grant funding in support of all kinds of creative ventures
- Amazing HQ and recruiting support who also write great job postings

(And, the part we know you actually came here to see )
- In-store discounts
- Earn Shoe Dollars for in-store credit (yes, that means free shoes)
- ...and let's be honest, the funnest job fixing things in beautiful places you've ever had.

**About Fluevog Store Teams**

Fluevog Head Office (HQ) is a retail team

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