Program Manager, Retail Calendar

3 weeks ago

North Vancouver, Canada Arc'teryx Full time

**Department**:Commercial - Operational Solutions

**Reports to**: Manager, Global Retail Calendar and Communications

**Location**:NorthVancouver, BC

**Your Opportunity at ARC’TERYX**:

- As the Program Manager, Retail Calendar, you will oversee the annual, quarterly, and in-year Retail Calendar process, collaborating closely with HQ partners to ensure alignment with broader business objectives. You will provide insight and a retail perspective on how projects, events, and holidays will impact our store fleet globally and across time zones. By filtering and prioritizing initiatives through the Retail Calendar process you will minimize disruption to stores and provide key inputs and data to support labour needs. Through effective communication and coordination, you will create, manage, update, and disseminate calendar information to our global fleet and support in strategically communicating the right information at the right time to stores.

**Meet Your Future Team**:

- The Operational Solutions team plays a critical role in supporting our organization’s operations, growth, and achievement of business goals. Operational Solutions is in service to the commercial-retail business and creates best-in-class guest experiences, store programming and processes. Our work enables the business to operate effectively, intentionally and scale for the future. You will be joining a high trust and high-performance team that has a deep commitment to results, relationships, and fun.

**If you were the Program Manager, Retail Calendar now, here are some of the core activities you would be doing**:

- Leading meetings with senior leaders and cross-functional partners on retail initiatives and rollout timing
- Strategically filtering and prioritizing initiatives through the Retail Calendar process to mitigate impact to stores.
- Overseeing and evolving the annual, quarterly, and in-year Retail Calendar process with HQ partners
- Collaborating with the Retail Strategic Initiatives and FP&A teams to develop key inputs and data to support in modelling our future labour needs based on the Retail Calendar
- Creating, managing, updating, and sending invites and calendar information to our global fleet
- Partnering across the retail calendar and communications team to strategically plan and deliver communications at the right time to stores based on the Retail Calendar
- Presenting to key leaders across the company on project progress, risks, issues, actions, and decisions required
- Managing key retail stakeholders and consulting parties

**Here are some of the things you could be working on in the future**:

- Implementing and/or evolving the retail calendar to our global markets in NAM, EMEA, and APAC
- Supporting the calendar integration into the intranet and communication technology platforms
- Managing and executing the strategy for multiple projects and initiatives with overlapping timelines as new priorities are added to the business objectives.

**Are you our next Program Manager, Retail Calendar?**:

- You have a bachelor’s degree in a related field, such as Business, Communications, or a related field
- You have 5+ years’ experience in a retail operations role focussed on initiative planning and retail calendar, or equivalent role
- You have a deep understanding of retail operations, processes, and challenges that impact global retail employees
- You are proficient in customizing and optimizing retail calendar systems and project management tools, such as Unily, Zipline, SharePoint, Smartsheet, etc., preferably within a vertical retail environment
- You have proven experience in creating and executing project plans, managing timelines, and driving internal engagement
- You have effective communication and interpersonal skills to collaborate with diverse teams and stakeholders
- You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- Your passion for your work is paralleled by your passion for getting outside and living it

$91,000 - $114,000 a year
- A reasonable estimate of the pay range is $91,000- $114,000 CAD at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training.

Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.

**Equal Opportunity**

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and inn

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