Commercial Operations Manager
7 months ago
Along with a Project Coordinator, the Commercial Operations Manager will manage the teams that install lubrication systems across Canada. There are typically 8-10 people in this group located mainly in Edmonton. The key requirements are to have the right people, appropriate training, properly-equipped vehicles, the equipment and fittings on site when needed and having the site ready. The philosophy around our installations is to reduce the total field hours, by maximizing the systems, while innovating the way we deliver our services.
**The key role accountabilities include**:
- Maximize project gross margins
- Acquire Technical Knowledge & Expertise
- Evaluate Performance & Build the Team
- Hire Talent & Build the Team
- Manage KOPs and KPI for the Value Stream
- Manage Day to Day Operations
- Provide Supervision
- Customer Satisfaction
- Safety of self and others
**What we are looking for**:
- Business or project management education
- Ability to lead people with a strong focus on employee engagement & safety
- Ability to build high performance teams
- Construction Management Experience is an asset
- While a mechanical or service background is an asset, it is not our expectation that you understand this industry
**Who is Fireball Equipment?**
At Fireball we design, supply, install and service bulk fuel and lubrication systems for car dealerships, fast lubes, truck shops and municipalities. We call that our Commercial Market, and it stretches geographically from Ontario into BC.
We also design, build, commission and service lubrication systems and refueling systems for open-pit and underground mines. We call that our Industrial market, and it includes fuel tanks, cardlock systems and tank level monitors for mines, fleets and municipalities. Most of the Industrial business is in Western Canada but we do some international projects and have the potential to do more. Some Industrial projects are small and straightforward while others are large and quite complex. The Industrial market is very large, geographically and financially, and there is ample opportunity to for us to grow.
Our Over the Counter team supplies repair parts and a broad range of equipment to both markets, including supplying the resale market and oil bulk agencies.
**What’s in it for you?**
No matter the position, everyone at Fireball is important to our success. We subscribe to an open, participative and engaging work environment where your past experience matters, and suggestions valued. We are excited to learn about your ideas, we thrive on your questions, and we are genuinely concerned when things are not going as you expected.
We recruit, reward, promote and release employees based on alignment to our core values of _“We are one”, “Make it Right”, “Own it” and “Look for the Good”. _We encourage everyone to do their best work and leave a lasting impression on our customers. Our vision is to “Grow Together”.
If you are looking for a company that dictates what to wear, how to get the work done and when you can take time off; then we are not for you. We are continually trying to build a culture where we simply set the destination, then trust and support you along your path to get there. We avoid unnecessary “red tape” with lots of rules and policies. We do not have a step-by-step guide for you to do your job. We thrive on your initiative, creativity, and hard work. How you get to the result is left up to you We hire people who think like an owner, take pride in how their work helps the customer and collaborate as a team. We trust that you act in Fireball’s best interest.
We create a customized employee experience built on the foundation of flexibility and work life balance. We offer unconventional perks, benefits and fun that all focus on YOU as an individual rather than a number. We let you tailor your work experience and environment so that you get the most out of working for us. We don’t want you to think of Fireball as just a “job”. We hope that you find opportunities each day to grow, have fun and connect with your fellow co-workers.
The results are also in from our most recent Employee Engagement survey, we achieved an overall company engagement score of 89%,12 points higher than industry average Come see for yourself what a great place to work feels like at Fireball.
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
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