Property Management Administrator

6 months ago

Edmonton, Canada REMAX Commercial Capital Full time

RE/MAX Commercial Capital, one of Alberta's top independent Commercial Real Estate brokerages, is seeking a full-time professional and experienced Property Management Administrator to join their Edmonton team.

The primary object of this position is providing a wide range of administrative and property management support. As a Property Management Administrator, you will be involved in all aspects of assisting the Property Manager in our Edmonton office.

**Responsibilities**
- Tenant Relations: Assist with tenant inquiries, concerns, requests, and move in/outs. Serve as a point of contact for tenants, addressing their questions or routing them to the appropriate person for assistance. Maintain positive tenant relationships and ensure tenant satisfaction.
- Rent Collection: Support the rent collection process by monitoring tenant payments, issuing rent reminders, and following up on any overdue payments. Assist in resolving rent-related issues and coordinate with accounting or finance departments as needed.
- Accounts Payable: Assisting with issuing POs to vendors, assistance with detailed tracking utilities for common area, vacant units, and shared accounts that are charged back to tenants.
- Maintenance Coordination: Coordinate and schedule maintenance and repair requests from tenants or property managers. Communicate with maintenance staff, contractors, and vendors to ensure timely completion of work orders and resolution of issues. Maintain maintenance records and update property management software or databases.
- Communication and Coordination: Facilitate effective communication and coordination between property management team members, tenants, property owners, and other stakeholders. Drafting and handling correspondences, distributing notices/memos, and ensure proper documentation of communications.
- Property Inspections: Assist in conducting regular property inspections to identify any maintenance or repair needs, safety concerns, or lease violations. Document inspection findings and coordinate with maintenance personnel to address any issues identified.
- Vendor Management: Assist in managing relationships with vendors and contractors. This includes obtaining quotes for services, coordinating maintenance or repair work, and ensuring vendors' compliance with contractual agreements.
- Property Documentation and Records Management: Maintain accurate and organized property records, including lease agreements, tenant files, maintenance logs, financial documents, Track and collect all certificates of insurance for all tenants and contractors and other property-related documentation. Ensure compliance with record-keeping requirements and data protection policies.
- General Support: Provide general support to the property management team, including assisting with special projects, conducting research, and contributing to process improvement initiatives. Undertake additional tasks or projects as assigned by the Property Manager or Property Management team.
- Liaise with internal departments (property management, construction, accounting, development), internal and external tenants, external property management, legal counsel, brokers, consultants.
- Perform all other administration duties and responsibilities, as assigned.

**Required Skills**:

- Minimum of 3 years’ experience in a similar role within residential, condominium and/or commercial property management
- Valid Property Management license with the Real Estate Council of Alberta is preferred
- Advanced knowledge of Microsoft Office (Word, Excel), Yardi Breeze Software
- High-energy individual who is well organized, self-starting and can multitask without direct supervision
- Ability to meet deadlines without compromising accuracy, excellent product quality and attention to detail
- Excellent verbal and written communication skills
- Ability to learn new skills and take on new challenges
- Must have own transportation and valid driver’s license

**What We Offer**:

- Welcoming, safe work environment located on the beautiful Edmonton River Valley with ample, free parking
- Hours are Monday to Friday 9am to 5pm
- Competitive salary, based on previous experience and skill set
- Benefits, bonus compensation and yearly team building events
- At RE/MAX Commercial Capital we are committed to workplace diversity and inclusion within our organization, therefore, we encourage all qualified persons from all backgrounds to apply. Accommodations are available, upon request, to all applicants with disabilities throughout our hiring process._

**Salary**: $40,000.00-$65,000.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Edmonton, AB T6E 4R5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- property management or property management administration: 3 yea

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